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Articles |
| January 2010: Hot Off the Presses - The FTC Reports |
January 1, 2010 |
| By Joseph Sanscrainte. A summary of the recent FTC Reports. |
| December 2009 : FTC Reports on National DNC List |
December 1, 2009 |
| By Joseph Sanscrainte. |
| November 2009 : FTC Raises the White Flag Over Red Flags? |
November 1, 2009 |
| By Joseph Sanscrainte. |
| October 2009 : Compliance Guide - Winner of the 2009 ATA Technovation Award |
October 1, 2009 |
| By Mike Kovatch. |
| September 2009 : Prerecorded Messages: The Devil is in the Details |
September 17, 2009 |
| By Joseph Sanscrainte. |
| July 2009 : Wireless Compliance Update and Vendor Selection Tips |
July 1, 2009 |
| By Ryan Thurman. |
| June 2009: Inquiries about Inquiries? Inquiring Minds Want to Know |
June 1, 2009 |
| By Joseph Sanscrainte. |
| May 2009: Industry Leaders Converge at ATA's 2009 Washington Summit |
May 1, 2009 |
| By Ryan Thurman. |
| April 2009: Data Security in the Call Center. |
April 1, 2009 |
| By Joseph Sanscrainte. |
| March 2009: The Importance of Training |
March 1, 2009 |
| By Michele Shuster. Qualifying for the FTC's Safe Harbor requirements may depend on how you train your agents. |
| November 2008: Red Flags Rules - coming soon to a call center near you |
November 1, 2008 |
| By Joseph Sanscrainte. A large percentage of US businesses are now required to implement a federally regulated identity theft prevention program. Find out if yours is one of them and what you need to do. |
| October 2008: New Canadian Do Not Call List and Compliance Solutions |
October 1, 2008 |
| By Mike Kovatch. Overview of new Canada telemarketing regulations, and how Contact Center Compliance can help. |
| September 2008: Mixed Messages: The FTC's New Rules |
September 1, 2008 |
| By Joseph Sanscrainte. |
| August 2008 : When Does "Express" REALLY Mean "Express"? |
August 1, 2008 |
| By Joseph Sanscrainte. |
| Express Consent and Cell Phones: FCC Rules |
July 26, 2008 |
| By Joseph Sanscrainte. |
| July 2008 : Area Code vs. Address |
July 1, 2008 |
| By Joseph Sanscrainte. |
|
Newsletters |
| Monthly Compliance Update, March 2010 |
March 15, 2010 |
| Monthly Compliance Update, February 2010 |
February 15, 2010 |
| Monthly Compliance Update, January 2010 |
January 15, 2010 |
| Monthly Compliance Update, December 2009 |
December 15, 2009 |
| Monthly Compliance Update, November 2009 |
November 15, 2009 |
| Monthly Compliance Update, October 2009 |
October 14, 2009 |
| Monthly Compliance Update, September 2009 |
September 17, 2009 |
| Monthly Compliance Update, August 2009 |
August 9, 2009 |
| Monthly Compliance Update, July 2009 |
July 9, 2009 |
| Monthly Compliance Update, June 2009 |
June 9, 2009 |
| Monthly Compliance Update, April 2009 |
April 9, 2009 |
| Monthly Compliance Update, March 2009 |
March 1, 2009 |
| Monthly Compliance Update, February 2009 |
February 1, 2009 |
| Monthly Compliance Update, January 2009 |
January 1, 2009 |
| Monthly Compliance Update, December 2008 |
December 1, 2008 |
| Monthly Compliance Update, November 2008 |
November 1, 2008 |
| Monthly Compliance Update, October 2008 |
October 1, 2008 |
| Monthly Compliance Update, September 2008 |
September 1, 2008 |
| Monthly Compliance Update, August 2008 |
August 1, 2008 |
| Monthly Compliance Update, July 2008 |
July 1, 2008 |
| Monthly Compliance Update, May 2008 |
May 1, 2008 |
| Monthly Compliance Update, April 2008 |
April 1, 2008 |
| Monthly Compliance Update, March 2008 |
March 1, 2008 |
| Monthly Compliance Update, February 2008 |
February 1, 2008 |
| Monthly Compliance Update, January 2008 |
January 1, 2008 |
| Monthly Compliance Update, December 2007 |
December 1, 2007 |
| Monthly Compliance Update, November 2007 |
November 1, 2007 |
| Monthly Compliance Update, October 2007 |
October 1, 2007 |
| Monthly Compliance Update, August 2007 |
August 1, 2007 |
| Monthly Compliance Update, July 2007 |
July 1, 2007 |
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Press Releases |
| Contact Center Compliance launches new sales agent productivity tool: SmartBlock™ |
January 12, 2010 |
| Contact Center Compliance launches new Legal Telemarketing online resource, The Compliance Guide. |
June 24, 2009 |
| Contact Center Compliance to launch new Canadian Do Not Call list compliance solution. |
September 23, 2008 |
