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Articles |
| January 2012 : The FTC's Business Opportunity Rule |
January 18, 2012 |
| By Joseph Sanscrainte. |
| December 2011: Internal Do Not Call |
December 19, 2011 |
| By Joseph Sanscrainte. |
| November 2011: Mobile Informational Call Act: What's At Stake |
November 23, 2011 |
| By Joseph Sanscrainte. |
| September 2011: On My Way To The ATA |
September 23, 2011 |
| By Joseph Sanscrainte. |
| August 2011: State Manual Dialing Rules: A Handy Guide |
August 18, 2011 |
| By Joseph Sanscrainte. |
| July 2011 : The Truth About 'The Truth in Caller ID Act' |
July 15, 2011 |
| By Joseph Sanscrainte. |
| June 2011: Inbound Calls Covered by the TSR? Say it ain't so, Joe! |
June 1, 2011 |
| By Joseph Sanscrainte. |
| May 2011: TCPA Third-Party Liability - It All Depends What Your Definition of "On Behalf Of" Is.* |
May 1, 2011 |
| By Joseph Sanscrainte. |
| April 2011: Vendor Selection Tips for Choosing a Wireless Compliance Provider |
April 1, 2011 |
| By Ryan Thurman. |
| March 2011: Navigating the Compliance Rapids |
March 1, 2011 |
| By Brendan Read. |
| March 2011: What I Saw at ATA 2011 |
March 1, 2011 |
| By Joseph Sanscrainte. |
| February 2011: Indiana Doubles Down on DNC |
February 1, 2011 |
| By Joseph Sanscrainte. |
| January 2011: I TOLD You So! The Restore Online Shoppers' Confidence Act |
January 1, 2011 |
| By Joseph Sanscrainte. |
| November 2010 : An Ounce of Prevention |
November 1, 2010 |
| By Michele Shuster. |
| October 2010 : Preview Dialing: Manual v. Automatic? |
October 15, 2010 |
| By Joseph Sanscrainte. |
| August 2010 : What a Relief! FTC Issues Rules on Debt Relief |
August 15, 2010 |
| By Joseph Sanscrainte. |
| July 2010 : Privacy Lessons: A Twitter Tutorial |
July 15, 2010 |
| By Joseph Sanscrainte. |
| June 2010 : An Effective Telemarketing Compliance Program |
June 15, 2010 |
| By Joseph Sanscrainte. |
| March 2010: FCC Aligns Rules with FTC? |
March 1, 2010 |
| By Joseph Sanscrainte. covers the FCC notice of proposed rulemaking |
| January 2010: Hot Off the Presses - The FTC Reports |
January 1, 2010 |
| By Joseph Sanscrainte. A summary of the recent FTC Reports. |
| December 2009 : FTC Reports on National DNC List |
December 1, 2009 |
| By Joseph Sanscrainte. |
| November 2009 : FTC Raises the White Flag Over Red Flags? |
November 1, 2009 |
| By Joseph Sanscrainte. |
| October 2009 : Compliance Guide - Winner of the 2009 ATA Technovation Award |
October 1, 2009 |
| By Mike Kovatch. |
| September 2009 : Prerecorded Messages: The Devil is in the Details |
September 17, 2009 |
| By Joseph Sanscrainte. |
| July 2009 : Wireless Compliance Update and Vendor Selection Tips |
July 1, 2009 |
| By Ryan Thurman. |
| June 2009: Inquiries about Inquiries? Inquiring Minds Want to Know |
June 1, 2009 |
| By Joseph Sanscrainte. |
| May 2009: Industry Leaders Converge at ATA's 2009 Washington Summit |
May 1, 2009 |
| By Ryan Thurman. |
| April 2009: Data Security in the Call Center. |
April 1, 2009 |
| By Joseph Sanscrainte. |
| March 2009: The Importance of Training |
March 1, 2009 |
| By Michele Shuster. Qualifying for the FTC's Safe Harbor requirements may depend on how you train your agents. |
| November 2008: Red Flags Rules - coming soon to a call center near you |
November 1, 2008 |
| By Joseph Sanscrainte. A large percentage of US businesses are now required to implement a federally regulated identity theft prevention program. Find out if yours is one of them and what you need to do. |
| October 2008: New Canadian Do Not Call List and Compliance Solutions |
October 1, 2008 |
| By Mike Kovatch. Overview of new Canada telemarketing regulations, and how Contact Center Compliance can help. |
| September 2008: Mixed Messages: The FTC's New Rules |
September 1, 2008 |
| By Joseph Sanscrainte. |
| August 2008 : When Does "Express" REALLY Mean "Express"? |
August 1, 2008 |
| By Joseph Sanscrainte. |
| Express Consent and Cell Phones: FCC Rules |
July 26, 2008 |
| By Joseph Sanscrainte. |
| July 2008 : Area Code vs. Address |
July 1, 2008 |
| By Joseph Sanscrainte. |
|
Newsletters |
| Monthly Compliance Update, May 2011 |
May 15, 2011 |
| Monthly Compliance Update, March 2011 |
March 15, 2011 |
| Monthly Compliance Update, February 2011 |
February 15, 2011 |
| Monthly Compliance Update, January 2011 |
January 15, 2011 |
| Monthly Compliance Update, December 2010 |
December 15, 2010 |
| Monthly Compliance Update, November 2010 |
November 15, 2010 |
| Monthly Compliance Update, October 2010 |
October 15, 2010 |
| Monthly Compliance Update, August 2010 |
August 15, 2010 |
| Monthly Compliance Update, July 2010 |
July 15, 2010 |
| Monthly Compliance Update, June 2010 |
June 15, 2010 |
| Monthly Compliance Update, April 2010 |
April 15, 2010 |
| Monthly Compliance Update, March 2010 |
March 15, 2010 |
|
Press Releases |
| Telemarketer to Pay $500,000 Civil Penalty for Thwarting Consumers' Requests to be Placed On Its Clients' Do Not Call Lists |
December 16, 2011 |
| An Illinois-based telemarketing firm will pay $500,000 to settle Federal Trade Commission charges that it interfered with consumers' requests to be placed on company-specific do not call lists and transmitted deceptive Caller ID names. |
| DAKCS Software Systems Introduces New Hybrid, Usage Based, Cell Phone Scrub Solution |
August 17, 2011 |
| Rafael Manzon: new CEO of Contact Center Compliance Corp.
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April 26, 2011 |
