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Compliance News and Information

Articles
January 2012 : The FTC's Business Opportunity Rule January 18, 2012
By Joseph Sanscrainte.
December 2011: Internal Do Not Call December 19, 2011
By Joseph Sanscrainte.
November 2011: Mobile Informational Call Act: What's At Stake November 23, 2011
By Joseph Sanscrainte.
September 2011: On My Way To The ATA September 23, 2011
By Joseph Sanscrainte.
August 2011: State Manual Dialing Rules: A Handy Guide August 18, 2011
By Joseph Sanscrainte.
July 2011 : The Truth About 'The Truth in Caller ID Act' July 15, 2011
By Joseph Sanscrainte.
June 2011: Inbound Calls Covered by the TSR? Say it ain't so, Joe! June 1, 2011
By Joseph Sanscrainte.
May 2011: TCPA Third-Party Liability - It All Depends What Your Definition of "On Behalf Of" Is.* May 1, 2011
By Joseph Sanscrainte.
April 2011: Vendor Selection Tips for Choosing a Wireless Compliance Provider April 1, 2011
By Ryan Thurman.
March 2011: Navigating the Compliance Rapids March 1, 2011
By Brendan Read.
March 2011: What I Saw at ATA 2011 March 1, 2011
By Joseph Sanscrainte.
February 2011: Indiana Doubles Down on DNC February 1, 2011
By Joseph Sanscrainte.
January 2011: I TOLD You So! The Restore Online Shoppers' Confidence Act January 1, 2011
By Joseph Sanscrainte.
November 2010 : An Ounce of Prevention November 1, 2010
By Michele Shuster.
October 2010 : Preview Dialing: Manual v. Automatic? October 15, 2010
By Joseph Sanscrainte.
August 2010 : What a Relief! FTC Issues Rules on Debt Relief August 15, 2010
By Joseph Sanscrainte.
July 2010 : Privacy Lessons: A Twitter Tutorial July 15, 2010
By Joseph Sanscrainte.
June 2010 : An Effective Telemarketing Compliance Program June 15, 2010
By Joseph Sanscrainte.
March 2010: FCC Aligns Rules with FTC? March 1, 2010
By Joseph Sanscrainte. covers the FCC notice of proposed rulemaking
January 2010: Hot Off the Presses - The FTC Reports January 1, 2010
By Joseph Sanscrainte. A summary of the recent FTC Reports.
December 2009 : FTC Reports on National DNC List December 1, 2009
By Joseph Sanscrainte.
November 2009 : FTC Raises the White Flag Over Red Flags? November 1, 2009
By Joseph Sanscrainte.
October 2009 : Compliance Guide - Winner of the 2009 ATA Technovation Award October 1, 2009
By Mike Kovatch.
September 2009 : Prerecorded Messages: The Devil is in the Details September 17, 2009
By Joseph Sanscrainte.
July 2009 : Wireless Compliance Update and Vendor Selection Tips July 1, 2009
By Ryan Thurman.
June 2009: Inquiries about Inquiries? Inquiring Minds Want to Know June 1, 2009
By Joseph Sanscrainte.
May 2009: Industry Leaders Converge at ATA's 2009 Washington Summit May 1, 2009
By Ryan Thurman.
April 2009: Data Security in the Call Center. April 1, 2009
By Joseph Sanscrainte.
March 2009: The Importance of Training March 1, 2009
By Michele Shuster. Qualifying for the FTC's Safe Harbor requirements may depend on how you train your agents.
November 2008: Red Flags Rules - coming soon to a call center near you November 1, 2008
By Joseph Sanscrainte. A large percentage of US businesses are now required to implement a federally regulated identity theft prevention program. Find out if yours is one of them and what you need to do.
October 2008: New Canadian Do Not Call List and Compliance Solutions October 1, 2008
By Mike Kovatch. Overview of new Canada telemarketing regulations, and how Contact Center Compliance can help.
September 2008: Mixed Messages: The FTC's New Rules September 1, 2008
By Joseph Sanscrainte.
August 2008 : When Does "Express" REALLY Mean "Express"? August 1, 2008
By Joseph Sanscrainte.
Express Consent and Cell Phones: FCC Rules July 26, 2008
By Joseph Sanscrainte.
July 2008 : Area Code vs. Address July 1, 2008
By Joseph Sanscrainte.
Newsletters
Monthly Compliance Update, May 2011 May 15, 2011
Monthly Compliance Update, March 2011 March 15, 2011
Monthly Compliance Update, February 2011 February 15, 2011
Monthly Compliance Update, January 2011 January 15, 2011
Monthly Compliance Update, December 2010 December 15, 2010
Monthly Compliance Update, November 2010 November 15, 2010
Monthly Compliance Update, October 2010 October 15, 2010
Monthly Compliance Update, August 2010 August 15, 2010
Monthly Compliance Update, July 2010 July 15, 2010
Monthly Compliance Update, June 2010 June 15, 2010
Monthly Compliance Update, April 2010 April 15, 2010
Monthly Compliance Update, March 2010 March 15, 2010
Press Releases
Telemarketer to Pay $500,000 Civil Penalty for Thwarting Consumers' Requests to be Placed On Its Clients' Do Not Call Lists December 16, 2011
An Illinois-based telemarketing firm will pay $500,000 to settle Federal Trade Commission charges that it interfered with consumers' requests to be placed on company-specific do not call lists and transmitted deceptive Caller ID names.
DAKCS Software Systems Introduces New Hybrid, Usage Based, Cell Phone Scrub Solution August 17, 2011
Rafael Manzon: new CEO of Contact Center Compliance Corp. April 26, 2011

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This site is provided for informational purposes only. These materials do not constitute legal advice and should not be used as a substitute for competent legal counsel. No representations are made regarding the timeliness, accuracy, or completeness of these materials.