Compliance Webinar Covers Proposed FCC Rule Making and
Enforcement Actions
For those of you out there in the contact center
compliance space that may have missed Contact Center Compliance's most
recent webinar on the proposed FCC rule making and recent enforcement
actions, we are pleased to be able to provide you a summary of the main
points that could dramatically change the way the FCC measures call
abandonment and regulates contact to consumers with wireless devices.
For a limited time you can view the recorded version of
the webinar available with slides and audio via the link below.
Please take a moment to join our Compliance Officer Forum
Group on LinkedIn to stay updated on this critical issue.
View the recorded webinar version:
http://www.dnc.com/resources/Webinar201004.wmv
FCC Rulemaking:
Full text of the Notice of the
FCC Proposed Rule Making:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-18A1.pdf
Submit your comments to the FCC (The proceeding number is
02-278. Comments must be in a Word attachment):
http://fjallfoss.fcc.gov/ecfs/upload/display?z=m1stw
Read other's comments and follow the rulemaking's
progress:
http://fjallfoss.fcc.gov/ecfs/proceeding/view?name=02-278
LinkedIn:
Join the Contact Center Compliance
Officer' Group on linked in:
http://www.linkedin.com/groups?home=&gid=1940163&trk=anet_ug_hm
Upcoming Compliance Event: ATA Washington DC
Summit
Join Ryan Thurman as he highlights international DNC
rules on the Compliance Officer?s Live Panel
Date: April 25-28, 2010
Location:
Marriott Washington at Metro Center
Register Today: http://www.atasummit.org/
Recent Enforcement Actions
Over $655,000 to be paid by Auto Warranty
Robocallers:
In a settlement with the Federal Trade Commission, an
operation using robocalls to allegedly make millions of pre-recorded
telemarketing messages that fraudulently pitch extended auto warranties to
U.S. consumers will pay more than $655,000 in consumer redress and will be
permanently banned from telemarketing.
