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Offshore Call Centers Face Compliance Challenges but also Offer Tremendous Opportunities

by Ryan Thurman, Director of Sales & Marketing, Contact Center Compliance (

A White Paper on Compliance Best Practices and Advice from Experts

With the growth in near shore and offshore call centers over the past few years, the level of concern over adherence to compliance regulations has also increased, especially with a greater level of enforcement and the potential for devastating negative publicity combined with costly fines and legal fees.

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