FTC 16 CFR 310.6
Sec. 310.6 Exemptions.
(a)
Solicitations to induce charitable contributions via outbound
telephone calls are not covered by Sec. 310.4(b)(1)(iii)(B) of this
Rule.
(b)
The following acts or practices are exempt from this Rule:
(1)
The sale of pay-per-call services subject to the Commission's
Rule entitled "Trade Regulation Rule Pursuant to the Telephone
Disclosure and Dispute Resolution Act of 1992," 16 CFR Part 308,
provided, however, that this exemption does not apply to the
requirements of Sec. Sec. 310.4(a)(1), (a)(7), (b), and (c);
(2)
The sale of franchises subject to the Commission's Rule entitled
"Disclosure Requirements and Prohibitions Concerning Franchising and
Business Opportunity Ventures," ("Franchise Rule") 16 CFR Part 436,
provided, however, that this exemption does not apply to the
requirements of Sec. Sec. 310.4(a)(1), (a)(7), (b), and (c);
(3)
Telephone calls in which the sale of goods or services or
charitable solicitation is not completed, and payment or authorization
of payment is not required, until after a face-to-face sales or donation
presentation by the seller or charitable organization, provided,
however, that this exemption does not apply to the requirements of Sec.
Sec. 310.4(a)(1), (a)(7), (b), and (c);
(4)
Telephone calls initiated by a customer or donor that are not
the result of any solicitation by a seller, charitable organization, or
telemarketer, provided, however, that this exemption does not apply to
any instances of upselling included in such telephone calls;
(5)
Telephone calls initiated by a customer or donor in response to
an advertisement through any medium, other than direct mail
solicitation, provided, however, that this exemption does not apply to
calls initiated by a customer or donor in response to an advertisement
relating to investment opportunities, business opportunities other than
business arrangements covered by the Franchise Rule, or advertisements
involving goods or services described in Sec. Sec. 310.3(a)(1)(vi) or
310.4(a)(2)-(4); or to any instances of upselling included in such
telephone calls;
(6)
Telephone calls initiated by a customer or donor in response to
a direct mail solicitation, including solicitations via the U.S. Postal
Service, facsimile transmission, electronic mail, and other similar
methods of delivery in which a solicitation is directed to specific
address(es) or person(s), that clearly, conspicuously, and truthfully
discloses all material information listed in Sec. 310.3(a)(1) of this
Rule, for any goods or services offered in the direct mail solicitation,
and that contains no material misrepresentation regarding any item
contained in Sec. 310.3(d) of this Rule for any requested charitable
contribution; provided, however, that this exemption does not apply to
calls initiated by a customer in response to a direct mail solicitation
relating to prize promotions, investment opportunities, business
opportunities other than business arrangements covered by the Franchise
Rule, or goods or services described in Sec. Sec. 310.3(a)(1)(vi) or
310.4(a)(2)-(4); or to any instances of upselling included in such
telephone calls; and
(7)
Telephone calls between a telemarketer and any business, except
calls to induce the retail sale of nondurable office or cleaning
supplies; provided, however, that Sec. 310.4(b)(1)(iii)(B) and Sec.
310.5 of this Rule shall not apply to sellers or telemarketers of
nondurable office or cleaning supplies.
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Compliance Guide:
Registration Made Easy.
- Online State Registration wizard for call campaign licensing.
- Wizard makes finding State DNC exemptions easy.
- Quickly answer questions with included regulatory guide.
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