This week, a plaintiff filed a Telephone Consumer Protection Act (TCPA) class action against cosmetics giant L'Oréal. The complaint alleges that the defendant failed to heed opt out requests and continued to send the plaintiff text messages.
State Restricted Do Not Call Dates
May 4, 2023 – Rhode Island Independence Day
May 29, 2023 – National Memorial Day
Canadian Restricted Do Not Call Dates
May 22, 2023 – Victoria Day
The Centers for Medicare and Medicaid Services (CMS) at the Department of Health and Human Services (HHS) have been considering policy and policy and technical changes for 2024. Among those potential changes was a rule that would have prevented third-party marketing organizations (TPMOs) from partnering with one another.
For the second consecutive year, Washington’s state legislature has passed new legislation making the state’s telemarketing regulations more stringent. The bill, HB 1051, changes several aspects of the state’s regulations.
We have gathered some notable stories from the past month.
State Restricted Do Not Call Dates
April 7, 2023 – Good Friday
April 24, 2023 - Confederate Memorial Day
Canadian Restricted Do Not Call Dates
April 7, 2023 – Good Friday
April 10, 2023 – Easter Monday
We recently broadcast a webinar titled The FCC's NPRM - What's Next? Our host, Contact Center Compliance’s Chief Product Officer Isaac Shloss, and our guest, MacMurray & Shuster Partner Michele Shuster, discussed the Federal Communications Commission’s (FCC) ongoing process of implementing its Notice of Proposed Rulemaking (NPRM) on lead generation and text messaging.
The Supreme Court’s decision in Facebook v. Duguid changed many aspects of Telephone Consumer Protection Act (TCPA) compliance.