The Federal Trade Commission (FTC) opened the National Do Not Call Registry in order to comply with the Do-Not-Call Implementation Act of 2003.
If you are a for-profit seller that directly (or indirectly through vendors) makes outbound calls to sell goods or services to residential telephone numbers, and you do not fall under any applicable exemption, then you must purchase a subscription to the National Do Not Call (DNC) Registry.
For more information, click HERE.
The National Do Not Call (DNC) Registry and most state registries allow you to make calls in response to consumer inquiries. The general Federal Trade Commission (FTC)/Federal Communications Commission (FCC) rule is that you have 3 months from the established relationship in which to make such calls.
Every company engaged in outbound telephone solicitation must maintain an internal Do Not Call (DNC) list. Requests to have a phone number placed on an internal Do Not Call list should be honored immediately and must remain on the list indefinitely, or until the consumer chooses to opt back in. Some states have no limit on how long you must honor an opt-out.
In addition to the National Do Not Call (DNC) Registry, there are 11 individual state Do Not Call lists, including Colorado, Florida, Indiana, Louisiana, Massachusetts, Missouri, Oklahoma, Pennsylvania, Tennessee, Texas, and Wyoming.
There are over 200 million phone numbers on the National Do Not Call (DNC) Registry.
Companies who make outbound telephone calls or send text messages containing sales or marketing messages must comply with the National Do Not Call (DNC) Registry rules and regulations. It is important to note that individual state Do Not Call laws may also apply.