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Upcoming Events

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Attend LISTEN 2019 in Fort Lauderdale, Nov 4 – Nov 6, to hear from analysts, thought leaders, and product experts and share best practices with one another. Listen to stories from CallMiner Eureka users and industry gurus in over 50 sessions and workshops split into separate tracks for executives, program owners, and data scientists & analysts.

Get $300 off your ticket with special promo code: LIST19DNC

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Join us December 10th at the Vinoy Renaissance St. Petersburg

Our signature Florida TCPA Compliance Summit will be held at the beautiful Vinoy Renaissance St. Petersburg Resort & Golf Club.

 

Past Events

Mobile Marketing: Texting and the TCPA

Mobile Marketing: Texting and the TCPA

Thu, October 18, 2018, 10:30 AM – 1:30 PM PDT
The Westin Palo Alto

Facilitated by Tonia Klausner, partner at the prestigious law firm Wilson, Sonsini, Goodrich & Rosati, this masterclass will take attendees on a deep dive into the legal issues surrounding text message marketing in the United States. This masterclass will equip mobile marketers with the essential knowledge needed to comply with the TCPA (Telephone Consumer Protection Act) and safeguard their business from the explosion of TCPA litigation. Light refreshments and lunch will be served.

TCPA Compliance Summit in Chicago, Illinois

TCPA Compliance Summit in Chicago, Illinois

Join us for our 1-day summit on “The Impact of the D.C. Circuit Court Decision on the TCPA Litigation Explosion” at the Park Hyatt Chicago, July 10th 2018. Featured speakers:

  • Todd M. Kossow, Midwest Director, FTC
  • Christine Reilly Partner, Manatt, Phelps & Phillips
  • Mitch Roth Partner, Roth, Jackson, Gibbons, Condlin PLC
  • Peggy Daley, Managing Director, Berkeley Research Group, LLC
19th Annual Call Center Week 2018

19th Annual Call Center Week 2018

The Mirage, Las Vegas, Nevada, June 18-22, 2018

Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.

Five9 CX Summit

Five9 CX Summit

Torrey Pines Lodge, La Jolla, CA, May 14-16, 2018

CX Summit is about sharing insights and technologies to build world-class contact centers which deliver great customer experiences. Discover strategies and solutions which can help you, your team and your business achieve more in today’s digital transformation.

2018 PACE Convention & Expo

2018 PACE Convention & Expo

April 15-18 at the Chateau Elan Winery & Resort in Braselton, Georgia

Every year the PACE Convention & Expo focuses on the best practices and technologies used in the contact center. They bring world-class speakers from organizations of all sizes to share their wealth of knowledge.

TCPA Compliance Summit in Scottsdale, Arizona

TCPA Compliance Summit in Scottsdale, Arizona

This summit was held at the Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch on March 13th, 2018. Featured speakers: Will Maxson, Asst. Director, Marketing Division, FTC, Michele Shuster, Partner at MacMurray & Shuster and Tonia Klausner, Partner at Wilson Sonsini Goodrich & Rosati.