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Contact Center Compliance will be exhibiting at Lead Generation World 2022 from January 16th-18th. Come to our booth and pick up some swag!

About Lead Generation World

Lead Generation World brings a fully immersive feel to its attendees. Offering a resort like experience with limitless opportunities to network and engage. Experience a conference like no other before this coming January 2022 in San Diego!

Join us for the 2021 LeadsCon event. This event will take place October 21 – 22, 2021 at The MGM Grand, Las Vegas. We hope to see you there.

Mark your calendars for an all-new Washington Summit!  All the compliance education you've come to expect from PACE events, from the comfort of your own desk. More details coming very soon! Contact Center Compliance will be sponsoring a virtual booth. Join us May 11-12, 2021. We hope to see you there.

Join us at the 2020 Virtual Cannabis Industrial Marketplace Summit & Expo on December 9th at 3 PM EST for a special session:

Call Center Compliance for Cannabis Companies

What do you need to know about TCPA compliance and the rules associated with texting and calling prospects and customers? What are the best practices, potential litigation traps, and how do you minimize risk. A multi-channel communications strategy creates a likelihood that your messaging is touching a contact’s phone. As the mobile phone has become the dominant communication vehicle, it is imperative to examine how the TCPA and state regulatory compliance may affect and impact your process.

September 30 @ 4:30 PM
Room: RingPartner Breakout Stage

STIR/SHAKEN and call blocking are two highly current hot topics on the minds of outbound call center operators. And for good reason. STIR/SHAKEN is a set of industry regulations designed to limit robocalls. The new rules and procedures will have a huge impact on your lead gen call center due to the increased risks of call blocking. Will you still be able to reach new customers?

This event was cancelled due to COVID-19 Pandemic. A rescheduled will take place at the same location on July 19th, 2022.

The TCPA remains as important as ever. New bills in Congress build off of its framework, further entrenching it as the centerpiece of telemarketing regulations. TCPA lawsuits continue to be filed at increasing frequency and the risk of class actions increases. Court rulings continue to expand the scope of the statute while keeping the definition of ATDS unclear.

Join us at the Hyatt Regency Huntington Beach on July 21st, 2020, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.