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Compliance Updates

Real Estate Agents: Are You DNC Compliant?

Because real estate agents are independent contractors, there is an assumption that DNC rules do not apply. After all, they only apply to big businesses and you are an individual who will go unnoticed by FTC regulators – both assumptions are false.

7 Point FCC Strategy to Defeat Illegal Robocalls

The FCC adopted the Consumer Advisory Committee’s (CAC) recommendation for unwanted call blocking during their September 18th meeting. The intent of the seven action items is to focus on the importance of allowing voice-service providers the flexibility to address illegal robocalls in a way that does not inadvertently block legitimate business-to-consumer calls.

TCPA Wireless Regulations

TCPA regulations have forced a shift in marketing strategies to be more focused on "permission based" marketing practices. The burden of proof for obtaining "prior written consent" rests with the company initiating the contact with the customer.

LA Lakers Lose Appeal For TCPA Litigation Coverage

On August 23, 2017 the Ninth Circuit Court of Appeals affirmed the district court’s decision that the “invasion of privacy” exclusion in the Los Angeles Lakers’ Directors and Officers (D&O) insurance policy excluded them from recovering legal costs resulting from their defense against a TCPA claim.

12 States That Still Manage "Do Not Call" Lists in 2017

Most states that once had “Do Not Call” registries now share the National DNC Registry, but there are still a few holdouts that continue to maintain their own lists. Before telemarketers call into any of these twelve states, they must purchase a subscription to that state’s DNC list.

FTC Escalates Fight Against Robocallers

The FTC begins August with an announcement that they are escalating the fight against illegal robocalls. Under a new initiative, when consumers file complaints about robocallers or Do Not Call violations with the FTC, the corresponding phone numbers will be reported daily to telecommunications carriersand other organizations that are working to block illegal robocalls.

Compliance ALERT: Impact of EU Data Privacy Regulation

Brace yourself for the next wave of data protection rules from our European neighbors. Time is running out for marketers to begin preparations for the new data privacy regulation adopted by the European Union (EU). The EU Parliament approved the General Data Protection Regulation (GDPR) on April 14, 2016.