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Free call deliverability test

Webinar Recap: The FCC's NPRM - What's Next?

We recently broadcast a webinar titled The FCC's NPRM - What's Next? Our host, Contact Center Compliance’s Chief Product Officer Isaac Shloss, and our guest, MacMurray & Shuster Partner Michele Shuster, discussed the Federal Communications Commission’s (FCC) ongoing process of implementing its Notice of Proposed Rulemaking (NPRM) on lead generation and text messaging.

Healthcare Calls Face Deliverability Challenges

Calling and messaging is an essential facet of modern healthcare. But even the most compliant healthcare callers are facing a new challenge that seriously impedes their ability to communicate with patients: the risk of calls being marked as spam or not being received due to the new regime of call blocking and labeling policies, apps, and regulations.