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State Laws

California Legislature Passes Debt Collection Licensure Law

This week, both houses of the California state legislature passed the Debt Collection Licensing Act (SB 908), a bill that makes California one of 35 states to require a license in order to practice debt collection. Governor Gavin Newsom is expected to sign the bill into law.

Judge Rules That Massachusetts’ Emergency Debt Collection Ban Is Unconstitutional

At the end of March, Massachusetts Attorney General Maura Healey filed emergency regulations banning the collection of consumer debt during the COVID-19 crisis, including a 90 day ban on debt collection calls and text messages to Massachusetts residents. Last week, a judge issued an injunction preventing the Attorney General from enforcing that ban.

Top 5 Risks for Inbound Calling Centers

Telemarketers must often navigate a minefield of risks. The Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), various Do Not Call (DNC) laws, and other regulatory statutes present a vast array of potential, costly violations.

The TCPA During the Coronavirus Pandemic

The current, novel coronavirus pandemic that is spreading COVID-19 is causing massive upheaval worldwide. For telemarketers, this is creating uncertainty as to how regulations such as the TCPA and state laws dictate what sorts of calls are allowed during such a period of emergency.

New York Governor Signs New Telemarketing Restrictions Into Law

New York Governor Andrew Cuomo signed a bill into law on Monday that places new restrictions on telemarketers calling residents of that state. The Nuisance Call Act is designed to close loopholes in the state’s existing telemarketing legislation, which was originally passed in 2001.