Skip to main content

STIR/SHAKEN

Call Deliverability Is a Priority for Marketers in the STIR/SHAKEN Era

The Telephone Consumer Protection Act (TCPA) was signed into law in 1991—eons ago with regards to telecommunications technology. At the time that the law was drafted and passed, one of the primary regulatory concerns was the then-prevalent practice of sending junk faxes. Now, in the smartphone era, regulators are far more concerned with robocalls.

FCC Launches Robocall Mitigation Database

On Tuesday, the Federal Communications Commission (FCC) announced its latest effort to combat illegal robocalls: the creation of the Robocall Mitigation Database. Voice service providers will be required to use the database to inform the FCC of their efforts at mitigating unlawful robocalls.

2021 TCPA Compliance Trends

There’s been a trend in outbound sales and lead generation over the last few years. You might describe it as a gradually constricting strangle on the ability of outbound call centers to actually get through to consumers. It’s no secret that this trend runs a parallel course with the trends of increasing TCPA compliance restrictions and other FCC led efforts to shield consumers from telemarketing abuse.

One Year Later: Tracking the Implementation of the TRACED Act

December 30, 2020 marks the one year anniversary of President Donald Trump signing the Pallone-Thune TRACED Act into law. The law, whose name is an acronym for Telephone Robocall Abuse Criminal Enforcement and Deterrence, is the first major federal telemarketing legislation in more than a decade.

FCC Chairman Ajit Pai Will Step Down in January

Federal Communications Commission (FCC) Chairman Ajit Pai announced on Monday that he will leave the commission on January 20, 2021, the date that Joe Biden is expected to be inaugurated as president. While Pai’s term as Chairman was not set to end until June 2021, this decision to step down follows the usual precedent when the presidency changes hands between parties.

FCC Adopts Previously Proposed SHAKEN/STIR Rules

Two weeks ago, we reported that the Federal Communications Commission (FCC) had proposed new rules relating to the implementation of SHAKEN/STIR call authentication protocols as a part of the Commission’s ongoing efforts to put the TRACED Act into practice.