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FCC Denies Petition to Exempt Mortgage Servicing Calls

During the summer of 2016, the Mortgage Banking Association (MBA) petitioned the Federal Communications Commission (FCC) to have certain mortgage servicing calls exempt from the autodialer regulations in the TCPA. In the petition, the MBA argued that mortgage servicers are responsible for contacting borrowers and gathering important and urgent data.

FTC Releases Letter on Avatar Technology

Today the FTC released a staff opinion letter stating that, effective May 12, 2017 (six months from now), it will no longer distinguish soundboard calls from more traditional prerecorded robocalls.