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Happy New year from the TCPA!

2014 saw an increase in TCPA litigation, especially class action litigation, as well as significant FTC and FCC enforcement.  In 2014, we grappled with what the new “written consent” standard meant, and dozens of TCPA-related petitions were filed with the FCC.  New risks related to VoIP and wireless lines emerged. 

Contact Center Compliance Announces Litigator Scrub®

Litigator Scrub® mitigates TCPA and related lawsuit risk by identifying potential litigator traps in your data before you call known plaintiffs and attorneys. Protect your business from costly serial plaintiffs and class actions by removing these numbers today.

Updates on Consent in Recent TCPA Cases

Albert A. Nigro v. Mercantile Adjustment Bureau. The FCC argued in their brief that the plaintiff had not consented to receive autodialed or prerecorded debt collection calls, by providing their number to the utility company as part of his effort to close a deceased family members’ account.

Two recent decisions in the Ninth Circuit

Thomas v. Taco Bell Corp. the Ninth Circuit recently upheld a lower court’s decision declining to extend vicarious liability under agency principles to the defendant in the case. Sherman v. Yahoo! Inc., denied a request by the defendant to reconsider the court’s earlier order denying summary judgment.

Canada Updates DNC Rules

After completing their review of the Unsolicited Telecommunications Rules (UTR), the Canadian Radio-television and Telecommunications Commission (CRTC) has announced several changes that telemarketers who send calls of faxes into Canada need to pay attention to.