July 2018 Do Not Call Restrictions
Calls to these States on restricted dates could result in a potential State violation:
July 4th: Independence Day
- Alabama
- Louisiana
- Mississippi
- Rhode Island
- Utah
July 24th: Pioneer Day
- Utah
July 1st: Canada Day
June 2018 Holiday Call Restrictions
Calls to these states on restricted dates could result in a State violation:
- June 3rd: Confederate Memorial Day
- June 4th: Jefferson Davis' Birthday
- June 21st: National Aboriginal Day
- June 24th: Quebec's National Day
- June 25th: Discovery Day
FCC In Crisis: Seeks New TCPA Interpretation
FCC releases public notice seeking comments on reinterpreting the TCPA. March’s court ruling in ACA International v. FCC invalidated their interpretations of the TCPA. Now they are questioning the extent of their authority.
Robocall Scammer's Historic $120 Million FCC Fine
The largest robocall fine in history was issued by the Federal Trade Commission (FCC). The $120 million fine against Adrian Abramovich was for making nearly 100 million robocalls over a three month period that spoofed CallerID.
FCC Petition Urges Narrower Meaning Of ATDS
A coalition of trade organizations filed a petition for a declaratory ruling with the Federal Communications Commission (FCC). The petition urges the FCC to clarify and narrow the scope of the TCPA’s definition of an “automatic telephone dialing system” (ATDS).
FCC Requests Comments On Reassigned Numbers Database
The FCC has issued a Notice of Proposed Rulemaking on reassigned telephone numbers. The commission is seeking industry input on the creation of a reassigned numbers database to help businesses and consumers avoid unwanted calls and text messages.
ROBOCOP Act Creates Roadblock For Debt Collectors
On April 18th six U.S. Senators introduced the ROBOCOP Act which requires phone companies to offer their customers free robocall blocking technology. The bill is intended to protect consumers from overseas scammers. Unfortunately, it could also become a major headache for debt collectors.
PACE Awards Contact Center Compliance with 2018 Member of the Year Award
Contact Center Compliance won the 2018 Member of the Year Award which honors the organization that has exhibited excellence and made the biggest impact on the membership of PACE.
Illegal Robocalls Are Focus Of Senate Hearing
The FTC (Federal Trade Commission) updated the U.S. Senate on the progress of their fight against illegal robocalls and the harm inflicted on consumers and legitimate business. The April 18th hearing examined the problem of malicious spoofing and abusive robocalls designed to defraud consumers.