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Contact Center Compliance Announces Litigator Scrub®

Litigator Scrub® mitigates TCPA and related lawsuit risk by identifying potential litigator traps in your data before you call known plaintiffs and attorneys. Protect your business from costly serial plaintiffs and class actions by removing these numbers today.

Mobile Communications TCPA Webinar: Access Recorded Version

Companies that use text messages, mobile apps and other wireless communications to promote their products and services must make sure that their marketing practices – and those of any third-party vendors that they use – comply with the new TCPA requirements.

Debriefing on 2014 PACE Leadership Summit

In the fall of 2014, participants converged at the Hyatt Regency Hotel on Capitol Hill to hear from key speakers regarding developments in telemarketing law and regulation. Speakers included representatives from the FCC, FTC and CFPB, as well as panels of private attorneys and industry leaders.

Updates on Consent in Recent TCPA Cases

Albert A. Nigro v. Mercantile Adjustment Bureau. The FCC argued in their brief that the plaintiff had not consented to receive autodialed or prerecorded debt collection calls, by providing their number to the utility company as part of his effort to close a deceased family members’ account.

Two recent decisions in the Ninth Circuit

Thomas v. Taco Bell Corp. the Ninth Circuit recently upheld a lower court’s decision declining to extend vicarious liability under agency principles to the defendant in the case. Sherman v. Yahoo! Inc., denied a request by the defendant to reconsider the court’s earlier order denying summary judgment.