Contact Center Compliance is presenting at Leadscon 2020
September 30 @ 4:30 PM
Room: RingPartner Breakout Stage
STIR/SHAKEN and call blocking are two highly current hot topics on the minds of outbound call center operators. And for good reason. STIR/SHAKEN is a set of industry regulations designed to limit robocalls. The new rules and procedures will have a huge impact on your lead gen call center due to the increased risks of call blocking. Will you still be able to reach new customers?
Moderated By:
- Rob Seaver, Executive Director, LeadsCouncil
Presented By:
- Bobby Hakimi, Co-Founder and Chief Product Officer, Convoso
- Ryan Thurman, Director of Sales and Marketing, Contact Center Compliance
Presented By:
- Michele Shuster, Partner, CIPP/US, CECP, Mac Murray & Shuster LLP