The (TCPA) world is on fire anew. After a brief respite, class action filings are increasing, FTC and FCC actions are increasing and the case law—particularly around ATDS—is suddenly moving in a powerfully unfavorable direction. Add in the massive changes caused by the speed-to-remote environment imposed by the COVID PLAGUE, and we have a perfect recipe for data breaches, fraudulent leads, and hyper-sensitive regulators shutting down marketing and collection calls across the nation.
 
Also fueling this fire are the wireless and VoIP providers that are blocking legitimate calls and falsely labeling customer contacts as scam likely. Learn how to identify how your call reputation scores and what you can do to minimize this happening.
 
You can’t miss the Czar’s breakdown of all these fast-moving changes. He’ll explain what really matters, and what’s just noise so YOUR business can ride out the regulatory storm.

Speakers:
Eric Troutman - Squire Patton Bogs
Christine Reilly - Manatt, Phelps & Phillips
Peggy Daley - Berkeley Research Group
Ryan Thurman - Contact Center Compliance