Dealing with one or even hundreds of users is simple with our system. Track users in multiple call centers or departments and assign Administrator, Supervisor or Agent user permissions as appropriate. Scrub up to over 200,000 records per minute or get sub-second responses with our real-time API.
All user actions are logged with their source IP address and can be viewed in audit reports. Get detailed breakdowns on scrubbed files, daily scrub summaries and access to investigate scrub history to monitor and track for safe harbor.
Our technology allows files to be uploaded in almost any common data format, via our web interface, through SFTP or our easy to integrate web service API. The system then finds telephone numbers within a file and scrubs them based on parameters set for that campaign.
DNCScrub℠ maximizes the amount of telephone numbers retained in data by applying relevant exemptions, while maintaining compliance with complex federal and state laws specific to the type of business and location of the campaign. Our DNCScrub℠ is a cost effective and user-friendly for full Federal and State list suppression, but also allows for TCPA wireless and litigant list scrubbing at the same time.
Federal Law requires that every entity engaged in any form of telesales (even outsourced campaigns) must maintain a Do Not Call policy. Further, this policy must be provided to consumers upon demand.
Our DNC Policy Editor assists in maintaining customized DNC policies for each project:
All telemarketers are required to maintain internal, company-specific Do Not Call lists. When a consumer requests that their number be placed on a company's Do Not Call list, the company is required to fulfill the request.