DNC.com and Five9
Run your campaigns with confidence.
Five9 gives your team speed and scale. DNC.com gives you the TCPA and DNC protection to match. Together, you get automated scrubbing, caller ID monitoring, and peace of mind layered into your dialer.
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Why Pair Five9 with DNC.com?
High-volume outreach means high visibility and with that comes risk. Numbers that belong to professional plaintiffs. Contacts sitting on federal or state registries. Calls that fall outside legal time windows. Caller IDs that carriers have mislabeled as “Spam Likely.”
With DNCScrub Bundle integrated into Five9, those problems disappear before they ever reach your team.
Comprehensive list scrubbing
Every number is checked in real time against Federal and State DNC registries and your internal lists before any call or text goes out.
RetroScrub® re-checks your leads after updates to Federal and State registries so you stay protected as rules and registries change.
GeoScrub℠ compares your lists against state and federal restrictions, including special restricted call dates, to help you avoid costly violations.
Administrators can customize scrubbing frequency, data sources, and internal list priorities to fit your organization’s policies.
Litigator Protection
Professional plaintiffs are one of the greatest financial threats to businesses that rely on outbound communication.
Litigator Scrub® identifies and blocks serial TCPA litigators and known plaintiffs before any outreach occurs; protecting your business from lawsuits, chargeable demand letters, and reputational damage.
Recommended for both outbound and inbound campaigns, it runs alongside your wireless, VoIP, and DNC list scrubs to deliver complete visibility and protection.
Updated in real time from original court filings and exclusive data sources, Litigator Scrub® provides unmatched accuracy and reliability through your Five9 integration.
Frequently Asked Questions
The Federal Communications Commission (FCC) issued a declaratory ruling in 2020 affirming that peer-to-peer (P2P) texting systems should not be considered automatic telephone dialing systems (ATDS). The Supreme Court's ruling in Facebook v. Duguid also ensures that P2P systems should not be regulated as autodialers.
You do not need consent for the initial automated response if the message is consistent with what your direct response offer has promised. The message must be sent immediately, containing only the requested information and nothing more. Any additional marketing messages would require consent.
The Federal Communications Commission (FCC) has held that “written” consent can be obtained on a recorded telephone call, but you must ensure you meet all the requirements of the ESIGN Act or similar state laws regarding electronic signatures.
How do I get started?
Just click “Book a Demo” and we’ll show you everything, answer your questions, and help you get integrated seamlessly.
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