September 30 @ 4:30 PM
Room: RingPartner Breakout Stage
STIR/SHAKEN and call blocking are two highly current hot topics on the minds of outbound call center operators. And for good reason. STIR/SHAKEN is a set of industry regulations designed to limit robocalls. The new rules and procedures will have a huge impact on your lead gen call center due to the increased risks of call blocking. Will you still be able to reach new customers?
This event was cancelled due to COVID-19 Pandemic. A rescheduled will take place at the same location on July 20th, 2021.
The TCPA remains as important as ever. New bills in Congress build off of its framework, further entrenching it as the centerpiece of telemarketing regulations. TCPA lawsuits continue to be filed at increasing frequency and the risk of class actions increases. Court rulings continue to expand the scope of the statute while keeping the definition of ATDS unclear.
Join us at the Hyatt Regency Huntington Beach on July 21st, 2020, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.
Event cancelled due to COVID-19 Pandemic.
Fueled by ambiguous terms in the law and rapidly changing technology, TCPA litigation has exploded in recent years, resulting in astronomical settlements. Regulations continually change, both at the state and federal level. It is challenging to keep current with the rules, thanks to all the new laws, precedent-setting court cases, and declaratory rulings. We help marketing professionals stay abreast of the current state of TCPA regulations and litigation through our annual compliance summits. Book your ticket now and learn what industry professionals are doing to stay ahead of the curve.
Join us at the Hyatt Regency Scottsdale Resort & Spa on May 19th, 2020, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.
Join us December 10th at the Vinoy Renaissance St. Petersburg
Our signature Florida TCPA Compliance Summit will be held at the beautiful Vinoy Renaissance St. Petersburg Resort & Golf Club.
Join us the night before the summit on December 9th for the Welcome Party at 6:00pm at the Tea Garden.
Attend LISTEN 2019 in Fort Lauderdale, Nov 4 – Nov 6, to hear from analysts, thought leaders, and product experts and share best practices with one another. Listen to stories from CallMiner Eureka users and industry gurus in over 50 sessions and workshops split into separate tracks for executives, program owners, and data scientists & analysts.
Contact Center Compliance is sponsoring the 2019 PACE Washington Summit at the InterContinental on September 22-24, 2019. Learn, Share, & Network at #SummitDC19 as the contact center community comes together to address the top compliance and regulatory issues that are facing our industry.