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Events

Upcoming Events

Mark your calendars for an all-new Washington Summit!  All the compliance education you've come to expect from PACE events, from the comfort of your own desk. More details coming very soon! Contact Center Compliance will be sponsoring a virtual booth. Join us May 11-12, 2021. We hope to see you there.

Join us for the 2021 LeadsCon event. This event will take place October 21 – 22, 2021 at The MGM Grand, Las Vegas. We hope to see you there.

Fueled by ambiguous terms in the law and rapidly changing technology, TCPA litigation has exploded in recent years, resulting in astronomical settlements. Regulations continually change, both at the state and federal level. It is challenging to keep current with the rules, thanks to all the new laws, precedent-setting court cases, and declaratory rulings. We help marketing professionals stay abreast of the current state of TCPA regulations and litigation through our annual compliance summits. Book your ticket now and learn what industry professionals are doing to stay ahead of the curve.

Join us at The Vinoy® Renaissance St. Petersburg Resort & Golf Club on December 6th and 7th, 2021, for two days of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

The TCPA remains as important as ever. New bills in Congress build off of its framework, further entrenching it as the centerpiece of telemarketing regulations. TCPA lawsuits continue to be filed at increasing frequency and the risk of class actions increases. Court rulings continue to expand the scope of the statute while keeping the definition of ATDS unclear.

Join us at the Hyatt Regency Huntington Beach on July 19th, 2022, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

Past Events

Call Center Compliance for Cannabis Companies

Call Center Compliance for Cannabis Companies

Join us at the 2020 Virtual Cannabis Industrial Marketplace Summit & Expo on December 9th at 3 PM EST for a special session:

Call Center Compliance for Cannabis Companies

What do you need to know about TCPA compliance and the rules associated with texting and calling prospects and customers? What are the best practices, potential litigation traps, and how do you minimize risk. A multi-channel communications strategy creates a likelihood that your messaging is touching a contact’s phone. As the mobile phone has become the dominant communication vehicle, it is imperative to examine how the TCPA and state regulatory compliance may affect and impact your process.

Leadscon 2020

STIR/Shaken & Call Blocking – What Lead Gen Call Centers Need to Know

September 30 @ 4:30 PM
Room: RingPartner Breakout Stage

STIR/SHAKEN and call blocking are two highly current hot topics on the minds of outbound call center operators. And for good reason. STIR/SHAKEN is a set of industry regulations designed to limit robocalls. The new rules and procedures will have a huge impact on your lead gen call center due to the increased risks of call blocking. Will you still be able to reach new customers?

2020 California TCPA Compliance Summit

2020 California TCPA Compliance Summit

This event was cancelled due to COVID-19 Pandemic. A rescheduled will take place at the same location on July 19th, 2022.

The TCPA remains as important as ever. New bills in Congress build off of its framework, further entrenching it as the centerpiece of telemarketing regulations. TCPA lawsuits continue to be filed at increasing frequency and the risk of class actions increases. Court rulings continue to expand the scope of the statute while keeping the definition of ATDS unclear.

Join us at the Hyatt Regency Huntington Beach on July 21st, 2020, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

2020 Arizona TCPA Compliance Summit

2020 Arizona TCPA Compliance Summit

Event cancelled due to COVID-19 Pandemic.

Fueled by ambiguous terms in the law and rapidly changing technology, TCPA litigation has exploded in recent years, resulting in astronomical settlements. Regulations continually change, both at the state and federal level. It is challenging to keep current with the rules, thanks to all the new laws, precedent-setting court cases, and declaratory rulings. We help marketing professionals stay abreast of the current state of TCPA regulations and litigation through our annual compliance summits. Book your ticket now and learn what industry professionals are doing to stay ahead of the curve.

Join us at the Hyatt Regency Scottsdale Resort & Spa on May 19th, 2020, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

2019 December TCPA Compliance Summit

2019 December TCPA Compliance Summit

Join us December 10th at the Vinoy Renaissance St. Petersburg

Our signature Florida TCPA Compliance Summit will be held at the beautiful Vinoy Renaissance St. Petersburg Resort & Golf Club.

Join us the night before the summit on December 9th for the Welcome Party at 6:00pm at the Tea Garden.

 
CallMiner Listen 2019

CallMiner Listen 2019

Attend LISTEN 2019 in Fort Lauderdale, Nov 4 – Nov 6, to hear from analysts, thought leaders, and product experts and share best practices with one another. Listen to stories from CallMiner Eureka users and industry gurus in over 50 sessions and workshops split into separate tracks for executives, program owners, and data scientists & analysts.