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TCPA Reassigned ID℠

TCPA reassigned numbers & verification scrubbing

Are you accidentally marketing to the wrong person? You could be at serious risk of violating the Telephone Consumer Protection Act (TCPA). At $500 - $1500 per call or text, these violations add up fast and can be used to fuel a multi-million dollar class-action lawsuit.

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We can help reduce your risk of a TCPA violation

TCPA Reassigned ID℠ is an enhanced scrub process that scores and verifies the phone owner and identifies wireless phones. This solution is intended for TCPA compliance purposes, where verification of phone owner (for verification of called party prior consent) and wireless identification are critical.

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Important factors to consider

IS THE CONSUMER THAT PROVIDED TCPA CONSENT VERIFIABLE AT THE CARRIER LEVEL?

The TCPA mandates that you must prove prior express written consent to market mobile numbers.

HAS THE PHONE NUMBER BEEN REASSIGNED
TO ANOTHER PARTY?

If so, you could be calling the wrong person & risk a TCPA violation of up to $1500 per unlawful contact attempt.

TCPA Reassigned ID Product Benefits:

Large Network

Accesses the most comprehensive and accurate telephone network data

Avoid Redundancy

Flag whether a phone number has been reassigned since the consent date

Validity Checker

Identifies line type as well as whether a phone number is valid or not

Reassigned Scrubbing

Scrub for reassigned numbers via batch, API or through one of our partner integrations

Automated Updates

Monitors CRM to identify changes to consumer data and provides automated updates

"Numerous TCPA lawsuits today involve the accidental calling [or texting] of wrong or reassigned numbers, creating a significant challenge in the industry. A brand may have consent from Person A and be calling [or texting[ to reach Person A, but if Person B now owns the number and answers, Person B is allowed to sue you for your innocent mistake. Reassigned number and call/text verification scrubbing are absolutely essential to mitigating risk in this regulatory environment."

Eric Allen

Partner at Allen, Mitchell & Allen PLLC

Telephone Numbers are Disconnected Each Year

Approximate Mobile Phone Numbers Reassigned by Wireless Carriers Every Day

of Data in an Average Customer Contact List Could Be Reassigned Numbers

Why DNC

What sets us apart?

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Experience that matters

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Built from real cases

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Robust API integration

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Guaranteed protection

Experience that matters

Experience that matters

With over 20 years of call center compliance business under our belts, we have performed over 70 billion phone number scrubs.

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Built from real cases

Built from real cases

Every phone number is matched against a real case file so you can minimize risk while maximizing the phone numbers you keep.

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Robust API integration

Robust API integration

We integrate with popular dialing platforms and offer guaranteed 99.9% uptime and redundant backups in multiple locations.

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Guaranteed protection

Guaranteed protection

We’re proud that none of our clients have ever incurred a violation, lawsuit, or fine because of inaccurate data.

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Get a free test to identify how much of your data contains reassigned phone numbers.

Schedule a meeting with one of our compliance experts today

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TCPA Reassigned ID℠ FAQs

How long before a cell phone number is reassigned?
Federal regulations (Title 47 CFR §52.15 (f)(1)(ii)) state that a phone number can be assigned to a new subscriber as soon as 45 days from being returned to the carrier.
How does the TCPA handle reassigned numbers?
The TCPA is a strict liability statute meaning there is no forgiveness, even for honest, good-faith mistakes. For reassigned numbers, this means callers can be held liable for contacting cell phone numbers for which they had previously had proper consent but have since been reassigned. Marketers can obtain safe harbor under certain circumstances by checking a qualified source for number reassignment before dialing.
Why are reassigned numbers especially dangerous for marketers?
Reassigned numbers are a dangerous potential source of TCPA litigation because consent under the TCPA is associated with the called party rather than the phone number. Until they are reassigned, many returned phone numbers are being converted to honeypots. Carriers monitor traffic to these numbers to help assist in detecting non-compliant organizations, they use that data as a factor in determining if they should label a caller as SPAM or even potentially block their calls.
How can I avoid contacting reassigned numbers?
The best way to maintain TCPA compliance and avoid liability for calls and texts to reassigned numbers is to conduct a TCPA scrub to identify recycled numbers in your call lists. Making use of a reassigned number identification solution should be part of your overall TCPA wrong number procedure.
Is there a TCPA reassigned numbers guide?
We offer a range of guides and checklists including our Quick Guide to Reassigned Numbers which will teach you how to best protect yourself from the pitfalls of accidentally calling reassigned numbers.