For telephone marketers, the Telephone Consumer Protection Act (TCPA) presents itself as an obstacle course with the highest stakes imaginable. You have to neutralize risk by obtaining the proper form of consent and identify the potential hazards hidden in your data, such as litigators, professional plaintiffs, and reassigned numbers. If you fail, you put yourself and your business at risk of potentially costly lawsuits and regulatory actions. We protect your business from costly TCPA violations, penalties, fines, and class action lawsuits, freeing you to focus on the business itself.
Proven TCPA Compliance Software
Scrub Your Lists to Avoid TCPA Litigation, Reassigned Numbers & Other Pitfalls
To avoid the many risks the TCPA law presents for telemarketing businesses, you must maintain compliance with all of the TCPA requirements, including calling time restrictions, disclosure requirements, and strict consent requirements. Staying compliant may be difficult but it is mandatory. Fortunately, there are expert solutions that can help you.
At Contact Center Compliance, we utilize an advanced scrubbing tool called DNCScrub® that checks your calling lists against the Do Not Call (DNC) list. For an additional fee, it can also make use of Litigator Scrub®, an award-winning, cloud-based defense against serial TCPA litigators and professional plaintiffs. Our DNCScrub® and Litigator Scrub® solutions are unparalleled solutions that allow you to fully manage compliance with federal, state, and internal DNC lists while integrating with other compliance software to fit your specific needs.
We also provide real-time updates and enterprise-level integrations with platforms you’re already using like Salesforce, Five9, Genesys, ActiveProspect, VICIDial, and Mitel. Whatever your list management platform, Contact Center Compliance can work with it to make sure you’re fully adhering to TCPA rules and regulations.
For businesses that need a more comprehensive or individualized approach to compliance, we offer TCPA consulting. Our industry-leading TCPA expert will work with you to review your compliance plan, assist with federal and state telemarketing registration, conduct compliance risk assessments and vendor compliance audits and reviews, provide TCPA defense strategies, and TCPA safe harbor guidance, and implement CTIA best practices.
We have performed over 70 billion (and counting) scrubs, with 0 violations, fines, or lawsuits incurred by our clients, allowing them to market with confidence.
Seamlessly integrate with our API or one of our many integrations.