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Arizona Compliance Summit

Scottsdale, Arizona | March 5th 2024

About the Event

Our 2024 Arizona Summit will kick off on March 5th at The Scottsdale Resort at McCormick Ranch. We will delve into the evolution of telemarketing regulations in 2023 and anticipate trends for 2024. 

Join us March 5th. 2024, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

Summit Preview: Explore the Future of Outreach (Topics Subject to Change)

Lead Generation Revolution: Brace yourself for a seismic shift in lead acquisition! Navigating one-to-one consent, enhanced FCC powers, and evolving privacy laws requires laser-focused targeting and meticulous compliance. Embrace trust as the new currency to unlock qualified prospects and forge lasting customer relationships.

Robotext Crackdown: Rise above the robo-noise and emerge as a beacon of ethical outreach. Stay ahead of tightening regulations like UT's updated privacy laws. By prioritizing customer control and building brand trust, you'll win hearts and conquer communication challenges.

Remember: This is just a taste of the game-changing insights awaiting you at the summit! The final agenda promises even more groundbreaking strategies to unlock the future of successful outreach.


Summit Speakers

John joe

Michele Shuster

Partner, CIPP/US, CECP Mac Murray & Shuster LLP

Michele Shuster is a founding partner of Mac Murray & Shuster LLP and former Chief of the Ohio Attorney General’s Consumer Protection Section. Bringing more than two decades of experience in the consumer protection arena, she advises highly regulated businesses on a wide range of privacy, advertising, and other consumer protection matters. Michele regularly represents clients in matters before the FCC, FTC, and state attorneys general, conducts regulatory compliance audits and provides defense in government enforcement actions.

John joe

Eric J. Troutman

Partner at Troutman Amin, LLP

Eric Troutman is the Czar of TCPAWorld and one of the country’s prominent class action defense lawyers. He is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 300 national TCPA class actions and has litigated over a thousand individual TCPA cases in his role as national strategic litigation counsel for call center operators, lead providers, retailers, banks and finance companies. He frequently advocates before the FCC for TCPA sanity and helps industry participants build TCPA-compliant processes, policies and systems.

John joe

Puja Amin

Partner at Troutman Amin, LLP

One of the best known names in the marketing legal world -- Puja J. Amin -- has vast experience defending and counseling businesses on consumer protection laws including the Telephone Consumer Protection Act (“TCPA”) and a host of privacy-related statutes. She has provided legal oversight on an enterprise basis to major direct-to-consumer brands and defended some of the largest companies in the nation in major federal court litigation--earning her the title of "Queenie" of the TCPAWorld. Queenie now works alongside the Czar leveraging her vast experience and no-nonsense approach to aid the firm’s clients with their litigation and compliance needs and help assure peak consumer experience through deft adherence to all applicable consumer protection statutes and regulations.

Sample Agenda

Monday, March 4th

  • 6:00 PM - Welcome Reception!
    Join us for cocktails and nibbles at an exclusive pre-show gathering the night before the summit. Network with attendees, speakers, and the Contact Center Compliance staff putting on the show!

Tuesday, March 5th

  • 8:00 AM - Registration and Check-in - Complimentary Breakfast
  • 8:45 AM - Welcome and Introductions
  • 9:00 AM - Session 1 - Regulatory Oasis - Latest Updates from AGs, FTC, and FCC. Speakers - Michele Shuster, Aaron Parry, Isaac Shloss
  • 9:45 AM - 15-Minute Break
  • 10:00 AM - Session 2 - New FCC Rulings and Potential Legislation Are SHOCKING TCPAWorld—Here is Everything You Need to Know RIGHT NOW to Stay Compliant, Part 1. Speaker - Eric Troutman
  • 10:45 AM - Session 3 - Are Honeypots Worse Than Quicksand? Tips and Tricks to Stay Safe in a Harsh Environment. Speakers - Ryan Thurman and Ashley Huggins
  • 11:15 AM - 15-Minute Break
  • 11:30 AM - Session 4 - Fall in Line or Fall Behind: Compliance Is Now the Center Piece of Your Business Strategy, Part 1 - Privacy. Speaker - Puja Amin
  • 12:15 PM - Networking lunch
  • 1:15 PM - Session 5 - Camelback Confidential: Scaling Privacy Laws in the Shadow of the Desert Peak. Speakers - Michele Shuster and Aaron Parry
  • 2:00 PM - Session 6 - Burned by Not Dialing Enough - Latest Tips to Avoid SPAM Labeling. Speaker - Ronnie Allen
  • 2:30 PM - Session 7 - Fall in Line or Fall Behind: Compliance Is Now the Center Piece of Your Business Strategy, Part 2 - Privacy. Speaker - Puja Amin
  • 3:15 PM - 15-Minute Break
  • 3:30 PM - Session 7 - New FCC Rulings and Potential Legislation Are SHOCKING TCPAWorld—Here is Everything You Need to Know RIGHT NOW to Stay Compliant, Part 2. Speaker - Eric Troutman
  • 4:15 PM - Q&A Session & Cocktails
  • 5:15 PM - Closing Networking Reception

Tickets On Sale!

Event Location

The Scottsdale Resort at McCormick Ranch
7700 E McCormick Parkway, Scottsdale, AZ, 85258

About the Venue

Discover an oasis where relaxation and restoration reign supreme. The Scottsdale Resort & Spa is where you escape the routine and embrace possibility through award-winning golf, refreshing pools, and engaging experiences that will shift your perspective. Come, pour a glass of wine and sit among the flowers watching the wide desert sky fade through colors into night. This is the setting of your next adventure.

Arizona Compliance Summit