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Events

Upcoming Events

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Fueled by ambiguous terms in the law and rapidly changing technology, TCPA litigation has exploded in recent years, resulting in astronomical settlements. Regulations continually change, both at the state and federal level. It is challenging to keep current with the rules, thanks to all the new laws, precedent-setting court cases, and declaratory rulings. We help marketing professionals stay abreast of the current state of TCPA regulations and litigation through our annual compliance summits. Book your ticket now and learn what industry professionals are doing to stay ahead of the curve.

Join us at the Hyatt Regency Scottsdale Resort & Spa on May 19th, 2020, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

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The TCPA remains as important as ever. New bills in Congress build off of its framework, further entrenching it as the centerpiece of telemarketing regulations. TCPA lawsuits continue to be filed at increasing frequency and the risk of class actions increases. Court rulings continue to expand the scope of the statute while keeping the definition of ATDS unclear.

Join us at the Hyatt Regency Huntington Beach on July 21st, 2020, for a full day of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

Past Events

CallMiner Listen 2018

CallMiner Listen 2018

EVENT DATES - October 23 - 25, 2018

Attend this event to hear from analysts, thought leaders, and product experts and share best practices with one another. Listen to stories from CallMiner Eureka users and industry gurus in over 40 sessions split into separate tracks for executives, business program owners and analysts.

2018 PACE Washington Summit

2018 PACE Washington Summit

EVENT DATES - September 23 - 25, 2018

Mark your calendar. You do not want to miss the PACE Washington Summit on September 23- 25, 2018. Contact Center Compliance invites you to join us at the Summit for marketing professionals who want to speak directly to regulators about the latest changes in consumer protection and risk management. Hear about the latest changes in regulations from agency representatives. If you are involved in managing risk for your company, this is a must attend event.

Mobile Marketing: Texting and the TCPA

Mobile Marketing: Texting and the TCPA

Thu, October 18, 2018, 10:30 AM – 1:30 PM PDT
The Westin Palo Alto

Facilitated by Tonia Klausner, partner at the prestigious law firm Wilson, Sonsini, Goodrich & Rosati, this masterclass will take attendees on a deep dive into the legal issues surrounding text message marketing in the United States. This masterclass will equip mobile marketers with the essential knowledge needed to comply with the TCPA (Telephone Consumer Protection Act) and safeguard their business from the explosion of TCPA litigation. Light refreshments and lunch will be served.

TCPA Compliance Summit in Chicago, Illinois

TCPA Compliance Summit in Chicago, Illinois

Join us for our 1-day summit on “The Impact of the D.C. Circuit Court Decision on the TCPA Litigation Explosion” at the Park Hyatt Chicago, July 10th 2018. Featured speakers:

  • Todd M. Kossow, Midwest Director, FTC
  • Christine Reilly Partner, Manatt, Phelps & Phillips
  • Mitch Roth Partner, Roth, Jackson, Gibbons, Condlin PLC
  • Peggy Daley, Managing Director, Berkeley Research Group, LLC
19th Annual Call Center Week 2018

19th Annual Call Center Week 2018

The Mirage, Las Vegas, Nevada, June 18-22, 2018

Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.

Five9 CX Summit

Five9 CX Summit

Torrey Pines Lodge, La Jolla, CA, May 14-16, 2018

CX Summit is about sharing insights and technologies to build world-class contact centers which deliver great customer experiences. Discover strategies and solutions which can help you, your team and your business achieve more in today’s digital transformation.