Events
Upcoming Events
Join us for the 2021 LeadsCon event. This event will take place October 21 – 22, 2021 at The MGM Grand, Las Vegas. We hope to see you there.
It is challenging to keep current with the rules, thanks to all the new laws, precedent-setting court cases, and declaratory rulings. However, since the litigators and professional plaintiffs never stop adjusting, neither can you. We help marketing professionals stay abreast of the current state of TCPA regulations and litigation through our annual compliance summits. Book your ticket now and learn what industry professionals are doing to stay ahead of the curve.
Join us at Sheraton Sand Key Resort on December 6th and 7th, 2021, for two days of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.
Compliance remains as complicated as ever. The Supreme Court’s ruling in Facebook v. Duguid finally clarified the TCPA’s definition of an ATDS. But that has only sent the litigators in search of new avenues for litigation, such as a renewed use of DNC complaints. New legislation in states such as Florida has increased the danger and relevance of state-level compliance—and the unfortunate necessity of facing litigation in the significantly more unpredictable state court systems. And other forms of compliance are being created on a regular basis in such fields as data privacy—hello CCPA.
Join us at the Hyatt Regency Huntington Beach on July 19th, 2022, for a full day of content with our diverse panel of legal minds and industry experts. Learn how to navigate the changing compliance landscape while you network with our speakers and with fellow compliance and privacy professionals.
Past Events
2018 PACE Washington Summit
EVENT DATES - September 23 - 25, 2018
Mark your calendar. You do not want to miss the PACE Washington Summit on September 23- 25, 2018. Contact Center Compliance invites you to join us at the Summit for marketing professionals who want to speak directly to regulators about the latest changes in consumer protection and risk management. Hear about the latest changes in regulations from agency representatives. If you are involved in managing risk for your company, this is a must attend event.
Mobile Marketing: Texting and the TCPA
Thu, October 18, 2018, 10:30 AM – 1:30 PM PDT
The Westin Palo Alto
Facilitated by Tonia Klausner, partner at the prestigious law firm Wilson, Sonsini, Goodrich & Rosati, this masterclass will take attendees on a deep dive into the legal issues surrounding text message marketing in the United States. This masterclass will equip mobile marketers with the essential knowledge needed to comply with the TCPA (Telephone Consumer Protection Act) and safeguard their business from the explosion of TCPA litigation. Light refreshments and lunch will be served.
TCPA Compliance Summit in Chicago, Illinois
Join us for our 1-day summit on “The Impact of the D.C. Circuit Court Decision on the TCPA Litigation Explosion” at the Park Hyatt Chicago, July 10th 2018. Featured speakers:
- Todd M. Kossow, Midwest Director, FTC
- Christine Reilly Partner, Manatt, Phelps & Phillips
- Mitch Roth Partner, Roth, Jackson, Gibbons, Condlin PLC
- Peggy Daley, Managing Director, Berkeley Research Group, LLC
19th Annual Call Center Week 2018
The Mirage, Las Vegas, Nevada, June 18-22, 2018
Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.
Five9 CX Summit
Torrey Pines Lodge, La Jolla, CA, May 14-16, 2018
CX Summit is about sharing insights and technologies to build world-class contact centers which deliver great customer experiences. Discover strategies and solutions which can help you, your team and your business achieve more in today’s digital transformation.
2018 PACE Convention & Expo
April 15-18 at the Chateau Elan Winery & Resort in Braselton, Georgia
Every year the PACE Convention & Expo focuses on the best practices and technologies used in the contact center. They bring world-class speakers from organizations of all sizes to share their wealth of knowledge.