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Events

Upcoming Events

Our 2023 Florida Summit will kick off in December at the Hyatt Regency Clearwater Beach Resort & Spa. It will include our famous year-end regulatory overview, covering how the world of telemarketing regulations developed in 2023 and what to expect in 2024.

Join us on December 4th and 5th, 2023, for two days of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance, privacy and call deliverability professionals.

Experience the event of a lifetime at PACE ACX 2023. Join us for a transformative gathering where industry leaders converge to share insights, innovation, and expertise. Discover cutting-edge strategies, connect with like-minded professionals, and shape the future of our industry.

Past Events

Mobile Marketing: Texting and the TCPA

Mobile Marketing: Texting and the TCPA

Thu, October 18, 2018, 10:30 AM – 1:30 PM PDT
The Westin Palo Alto

Facilitated by Tonia Klausner, partner at the prestigious law firm Wilson, Sonsini, Goodrich & Rosati, this masterclass will take attendees on a deep dive into the legal issues surrounding text message marketing in the United States. This masterclass will equip mobile marketers with the essential knowledge needed to comply with the TCPA (Telephone Consumer Protection Act) and safeguard their business from the explosion of TCPA litigation. Light refreshments and lunch will be served.

TCPA Compliance Summit in Chicago, Illinois

TCPA Compliance Summit in Chicago, Illinois

Join us for our 1-day summit on “The Impact of the D.C. Circuit Court Decision on the TCPA Litigation Explosion” at the Park Hyatt Chicago, July 10th 2018. Featured speakers:

  • Todd M. Kossow, Midwest Director, FTC
  • Christine Reilly Partner, Manatt, Phelps & Phillips
  • Mitch Roth Partner, Roth, Jackson, Gibbons, Condlin PLC
  • Peggy Daley, Managing Director, Berkeley Research Group, LLC
19th Annual Call Center Week 2018

19th Annual Call Center Week 2018

The Mirage, Las Vegas, Nevada, June 18-22, 2018

Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.

Five9 CX Summit

Five9 CX Summit

Torrey Pines Lodge, La Jolla, CA, May 14-16, 2018

CX Summit is about sharing insights and technologies to build world-class contact centers which deliver great customer experiences. Discover strategies and solutions which can help you, your team and your business achieve more in today’s digital transformation.

2018 PACE Convention & Expo

2018 PACE Convention & Expo

April 15-18 at the Chateau Elan Winery & Resort in Braselton, Georgia

Every year the PACE Convention & Expo focuses on the best practices and technologies used in the contact center. They bring world-class speakers from organizations of all sizes to share their wealth of knowledge.

TCPA Compliance Summit in Scottsdale, Arizona

TCPA Compliance Summit in Scottsdale, Arizona

This summit was held at the Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch on March 13th, 2018. Featured speakers: Will Maxson, Asst. Director, Marketing Division, FTC, Michele Shuster, Partner at MacMurray & Shuster and Tonia Klausner, Partner at Wilson Sonsini Goodrich & Rosati.