There is no specific Federal Communications Commission (FCC) guidance or Telephone Consumer Protection Act (TCPA) legal precedent regarding artificial intelligence (AI) texting systems. However, texts sent by such a system must comply with the TCPA. Automated texts of any kind, sent from autodialing or AI software, require consent.
There is an ongoing TCPA lawsuit related to messages sent by a hotel’s AI-powered digital concierge. It could provide some legal precedent as to how AI texting will be litigated and regulated under the TCPA.