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FCC Announces Formation of Hospital Robocall Protection Group

A nurse in a hosital is answering a phone and taking notes

Posted by Chris Alarie on Mon, 03/30/2020 - 09:54

FCC Announces Formation of Hospital Robocall Protection Group

Last week, the Federal Communications Commission (FCC) announced the formation of a Hospital Robocall Protection Group. According to the FCC, this group—whose formation is mandated by the TRACED Act—will work to develop best practices for the following:

  1. How voice service providers can better combat unlawful robocalls made to hospitals.
  2. How hospitals can better protect themselves from such calls, including by using unlawful robocall mitigation techniques.
  3. How the Federal Government and State governments can help combat such calls.

The group is expected to establish these guidelines within 180 days of its formation.

The FCC is aiming to have the group established and holding its first meeting by July 2020, keeping in accordance with the dictates of the TRACED Act. As a result, the Commission is currently accepting nominations for membership and for its chairperson. Those nominations are due by May 1, 2020.

The FCC’s full public notice is available here.