News

The US Capitol building shown at dusk, with the building's reflection apparent in a reflecting pool

Congress Proposes TCPA Bill That Would Change ATDS Definition

A group of seven Democratic members of the House of Representatives recently introduced a new bill to amend the Telephone Consumer Protection Act (TCPA). The bill is titled the Robotext Scam Prevention Act. Its provisions include:

Vehicles for sale, parked in front of an auto dealership

$2.5 Million Class Action Settlement Finalized for TCPA Violations By Automotive Dealer

The Central District of California Court finalized a $2.5 million settlement for Telephone Consumer Protection Act (TCPA) class action against an automotive dealer. What makes this settlement especially notable is it had been pending since before the Supreme Court’s decision in Facebook v. Duguid.

dachshund buried in the sand at the beach wearing red sunglasses

June Grab Bag: Compliance News

The TCPA, FCC, and state law news that matters from June.

2022 July Restricted Do Not Call Dates

Calls to these States on restricted Do Not Call (DNC) dates could result in a potential State violation:

State Restricted Do Not Call Dates

July 4, 2022 – Independence Day

Alabama, Louisiana, Mississippi, Pennsylvania, Rhode Island, Utah

July 24, 2022 – Pioneer Day

Third Circuit Ruling Involves Expansive Autodialer Definition

The Third Circuit Court of Appeals handed down an unusual ruling in a Telephone Consumer Protection Act (TCPA) class action that managed to set conflicting precedents on autodialer claims. Ultimately, the court ruled in favor of the defendant in Panzarella v. Navient Solutions, Inc. but the specifics of the ruling could prove influential on future litigation.

A man in a blue suit signs legal documents with a gavel and scales of justice in the foreground

Compelled Arbitration as a TCPA Defense Strategy

In recent months, multiple notable Telephone Consumer Protect Act (TCPA) court decisions have hinged on questions of arbitrability and the enforcement of mandatory arbitration clauses. These clauses are a valuable method of defense for callers and TCPA defendants, but they are not a simple, end-all-be-all solution. They are a complex legal defense strategy and a topic of considerable depth and nuance.

Bald man with a goatee wearing a suit and listening to recorded conversations on a reel-to-reel tape recorded and holding a pencil in a dark room

Ninth Circuit Rules That Screen Recording Technology May Constitute Wiretapping

A recent ruling by the Ninth Circuit Court of Appeals in a California Invasion of Privacy Act (CIPA) class action classified a screen recording technology as potentially being an illegal form of wiretapping, with deleterious possible effects for widely used Telephone Consumer Protection Act (TCPA) compliance efforts.

A woman in a jean jacket watches something on a laptop while seated in a coffee shop

Webinar Recap: Berman, Javier, Wrong Numbers, and Arbitration

Contact Center Compliance’s most recent webinar—Berman, Wrong Numbers, & Arbitration—covered a wide variety of important topics in the world of Telephone Consumer Protection Act (TCPA) compliance. Our guest, the esteemed Eric J. Troutman from TCPAWorld and the Troutman Firm, discussed these topics with Contact Center Compliance’s Director of Compliance Services, Arvell Craig.

2022 June Restricted Do Not Call Dates

Calls to these States on restricted Do Not Call (DNC) dates could result in a potential State violation:

State Restricted Do Not Call Dates

June 6, 2022 – Jefferson Davis' Birthday

Alabama

June 14, 2022 – Flag Day

Pennsylvania

Canadian Restricted Do Not Call Dates

Action Menu

News

Congress Proposes TCPA Bill That Would Change ATDS Definition

$2.5 Million Class Action Settlement Finalized for TCPA Violations By Automotive Dealer

June Grab Bag: Compliance News

2022 July Restricted Do Not Call Dates

Calls to these States on restricted Do Not Call (DNC) dates could result in a potential State violation:

Third Circuit Ruling Involves Expansive Autodialer Definition

Compelled Arbitration as a TCPA Defense Strategy

Ninth Circuit Rules That Screen Recording Technology May Constitute Wiretapping

Webinar Recap: Berman, Javier, Wrong Numbers, and Arbitration

2022 June Restricted Do Not Call Dates

Calls to these States on restricted Do Not Call (DNC) dates could result in a potential State violation:

Call Deliverability

Compliance Products

Quick Links