In a recent post to the FTC’s Business Blog, FTC attorney Bikram Bandy answered some basic questions about complying with the robocall provisions of the Telemarketing Sales Rules (“TSR”). Similar to the FCC’s rules issued pursuant to the TCPA, the FTC prohibits certain robocalls. According to Bandy:
Last September a class action lawsuit was filed against Wal-Mart in Florida for allegedly making automated prescription refill calls in violation of the TCPA. A new TCPA lawsuit against Wal-Mart has now been filed in the Northern District of Georgia, and is also seeking class action status.
Lemberg Law is just one example of the professional litigants flooding contact centers and their clients with TCPA and related lawsuits.
They have automated the process of documenting complaints from consumers with a Legal Call Blocker application that allows consumer to file complaints directly from their wireless devices.
Here are some startling facts:
Building on their success from previous years, the FTC will once again hold several contests to encourage the public to help them combat unwanted robocalls.
The FTC announced today that it, along with 10 state attorneys general, have settled most of the charges in a lawsuit they previously brought against Caribbean Cruise Line, Inc.