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December 2017 Holiday Call Restrictions

Calls to these states on restricted dates could result in a State violation.

  • December 25th: Christmas Day
  • December 26th: Day After Christmas
  • December 26th: Boxing Day

FTC Shuts Down Lead Generation Business

A lead generation business in the solar industry settled with the FTC the charge that it violated the TSR. The companies, operated by brothers Francisco and Julio Salvat, placed millions of illegal calls to consumers listed on the Do Not Call Registry.

TCPA Petition Seeks Safe Harbor For Technical Errors

A new TCPA petition has been filed with the FCC and the agency is now seeking public comments. Outcome Health is seeking clarification on the rule that an unknowable text messaging technical error is protected from liability under the 2012 Soundbite Declaratory Ruling.

Should Your Small Business Fear The TCPA?

For small business owners who use telemarketing, each call puts your business at risk of paying millions in fines under the TCPA. Are you familiar with the regulations and their court interpretations?

CFPB Arbitration Rule Voted Down By Senate

The Senate, in Tuesday’s much anticipated decision, voted to overturn the Consumer Financial Protection Bureau’s controversial rule that would have placed limits on mandatory arbitration.

Press Release: PTP Partners with CallMiner

CallMiner’s Eureka Platform, Along with PTP’s Integration Services, Provides Organizations a Powerful Solution that Transcribes and Analyzes 100 Percent of Calls for Unparalleled Insights into Customer Satisfaction.