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What is the TCPA?

What is the TCPA?

TCPA Quick Facts

The Telephone Consumer Protection Act (TCPA) was created to stop unwanted telemarketing phone calls to consumers. 25 years later, TCPA litigation has exploded, becoming the second most filed type of litigation in federal court.

  • The TCPA applies to telemarketing, text messages and pre-recorded calls.
  • The law prohibits contact with consumers unless the company has "prior express consent" to contact the consumer.
  • The type of consent needed depends on the technology, the type of device and the content of the message.

You must comply with the TCPA

If you want to send texts and make auto-dialed or pre-recorded calls to consumers. The first step is verifying your data’s accuracy. Don’t forget: TCPA requirements apply even if the call is a reassigned, ported or wrong number, making consumer verification critical, now more than ever.



of consumer data is inaccurate

100 million

reassigned telephone numbers daily

30 million

phone numbers are disconnected each year

Recent historic TCPA fines and settlements include:

$280 million

Fined to Dish Network

$76 million

Caribbean Cruise Line settlement

$75.5 million

Capital One settlement

$40 million

HSBC settlement

TCPA litigation, fines and settlements continue to increase

Ambiguous terms in the law, rapidly changing technology and astronomical settlements continue to fuel the explosive growth in TCPA litigation.


Percent Increase

The number of TCPA cases filed in the past 5 years.

Fine Per Violation

$500 to $1,500 fine per violation