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I only take inbound calls but occasionally may call outbound for follow-up, or I only call Internet leads. Do I need to adhere to the Do Not Call list rules?

The National Do Not Call (DNC) Registry and most state registries allow you to make calls in response to consumer inquiries. The general Federal Trade Commission (FTC)/Federal Communications Commission (FCC) rule is that you have 3 months from the established relationship in which to make such calls.

For more information on this topic, check out our FAQ entries on Established Business Relationships (EBR).