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What is a robocall?

An autodialer with a prerecorded message (commonly referred to as a “robocall”) automatically dials a phone number and waits for a live answer. Upon answer, a prerecorded message will play. If the consumer is then prompted to interact with the system by pressing buttons, this is known as interactive voice response. There is normally a delay between the consumer answering and the connection to the prerecorded message.

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