Contact Center Compliance and ActiveProspect have teamed up to sponsor this informative FREE 30-minute webinar. Learn about the risks of the TCPA (Telephone Consumer Protection Act). Discover what you can do to make your call center litigator-proof.

The FTC announced today that the maximum civil fine for violations of the Telemarketing Sales Rule (TSR) has increased from $40,654 to $41,484.

The TCPA continues as the statute of choice among plaintiffs and class action attorneys. Many of the problems that were inherent of the TCPA in 2017 are still with us as we move forward into what we expect to be a better year for businesses and telemarketing in particular.

The Healthcare Exception to the TCPA had its day in court this month. In their decision, the U.S. Court of Appeals for the Second Circuit issued a broad interpretation for automated calls delivering healthcare messages.

Calls to these states on restricted dates could result in a State violation.

• February 12th: Family Day
• February 13th: Mardi Gras
• February 19th: George Washington's Birthday
• February 19th: Washington & Lincoln Day
• February 19th: Family Day

We are pleased to announce our first TCPA Compliance Summit of 2018. Join us in Scottsdale, Arizona at the scenic Hyatt Regency Resort & Spa at Gainey Ranch on March 13th for our intense compliance seminar presented by leading industry professionals.

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, reminds marketing organizations that rely on Wireless Do Not Call (WDNC) service, to register with iconectiv. The new service goes live and replaces the existing service on March 4, 2018.

It could be the most important court decision to affect the telemarketing industry since the enactment of the Telephone Consumer Protection Act of 1991. The issues of concern in ACA Int’l v. FCC are autodialers, reassigned numbers, and revocation of consent.

Telemarketing regulations are very complex and often confusing to companies both large and small. That is especially true for business-to-business marketers.