The Supreme Court denied the class action plaintiffs’ petition in Bais Yaakov of Spring Valley v. FCC. Ruling invalidates FCC rule that required advertisers to place opt-out notices on solicited faxes or pay penalties for non-compliance.

The problem of reassigned numbers has only worsened. At issue is use of the autodialer. Unfortunately, using an autodialer increases your risk for regulatory violations. Are you next?

Calls to these states on restricted dates could result in a State violation.

• March 30th: Good Friday

Professional plaintiffs make their living off extracting large settlements from TCPA lawsuits against telemarketers for alleged regulatory violations that can go back several years. Here are few tips that will help mitigate the risks faced by call centers and provide you with standing in court.

The Federal Trade Commission (FTC) asked the Department of Justice (DOJ) to file a complaint against the Ohio based charity and political fundraiser, InfoCision. The company is alleged to have violated the Telemarketing Sales Rule (TSR) by making false or misleading statements that induce consumers to make donations.

As you recall, the rules provided FCC approval for phone companies to block calls that appeared to originate from invalid, unallocated or unassigned numbers. The FCC, in recognition of potential pitfalls, sought comment on the call blocking mitigation options, including the need for a challenge mechanism for erroneously blocked calls.

The Consumer Financial Protection Bureau (CFPB) is going through major changes under the new leadership of Mick Mulvaney. In a leaked internal email sent by President Trump’s acting director to staff, he issued his mission statement and set a clear new course for the CFPB.

Contact Center Compliance and ActiveProspect have teamed up to sponsor this informative FREE 30-minute webinar. Learn about the risks of the TCPA (Telephone Consumer Protection Act). Discover what you can do to make your call center litigator-proof.

The FTC announced today that the maximum civil fine for violations of the Telemarketing Sales Rule (TSR) has increased from $40,654 to $41,484.