Watch our compliance webinars from the past. Contact Center Compliance presents an ongoing series of TCPA Compliance Webinars throughout the year. Don't miss out! Register now for our next webinar.
Enterprises today are suffering from all-time low answer rates as consumer trust in their cell phones is also at an all-time low. We have entered the era of the robocall epidemic where tens of billions of robocalls are placed each year, killing the average consumer’s trust in answering phone calls. Strategies being used to mitigate mislabeled spam tagging are becoming ineffective. Find out which call deliverability solution is right for your business.
Michigan is now proposing its own mini-TCPA. The Michigan Telephone Solicitation Act ( House Bill 6307 ) has recently been introduced with a massive size and scope that businesses need to know about. This bill combines a more expansive robocall restriction than the TCPA, huge UDAAP elements of the TSR, and a remarkably unusual protection of “vulnerable numbers” that looks like Elder Abuse protections.
Join us as Eric J. Troutman and Arvell Craig break down this new act and talk about how it could affect your business.