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Finance

Are there TCPA exemptions for financial institutions?

Financial institutions are sometimes exempt from the Telephone Consumer Protection Act’s (TCPA) prohibition on the use of Automatic Telephone Dialing Systems (ATDS) when they send time-sensitive, voice or text messages which address financial issues related to the customer’s account, so long as no part of the message could be considered marketing.

In order to exercise the exemption for financial institutions, some basic rules must also be followed: