Clearwater Beach, FL | December 4th and 5th, 2023

Eric Troutman is the Czar of TCPAWorld and one of the country’s prominent class action defense lawyers. He is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 300 national TCPA class actions and has litigated over a thousand individual TCPA cases in his role as national strategic litigation counsel for call center operators, lead providers, retailers, banks and finance companies. He frequently advocates before the FCC for TCPA sanity and helps industry participants build TCPA-compliant processes, policies and systems.

Michele Shuster is a founding partner of Mac Murray & Shuster LLP and former Chief of the Ohio Attorney General’s Consumer Protection Section. Bringing more than two decades of experience in the consumer protection arena, she advises highly regulated businesses on a wide range of privacy, advertising, and other consumer protection matters. Michele regularly represents clients in matters before the FCC, FTC, and state attorneys general, conducts regulatory compliance audits and provides defense in government enforcement actions.

One of the best known names in the marketing legal world -- Puja J. Amin -- has vast experience defending and counseling businesses on consumer protection laws including the Telephone Consumer Protection Act (“TCPA”) and a host of privacy-related statutes. She has provided legal oversight on an enterprise basis to major direct-to-consumer brands and defended some of the largest companies in the nation in major federal court litigation--earning her the title of "Queenie" of the TCPAWorld. Queenie now works alongside the Czar leveraging her vast experience and no-nonsense approach to aid the firm’s clients with their litigation and compliance needs and help assure peak consumer experience through deft adherence to all applicable consumer protection statutes and regulations.

Peggy Daley has over 25 years of experience in investigations, data analytics, dispute resolution, and regulatory compliance. She has conducted hundreds of trade secret theft, fraud, and hacking investigations on behalf of Boards of Directors and outside counsel. Ms. Daley has testified at regulatory and sanctions hearings and also serves as an expert witness in matters relating to fraud, data privacy, data analytics, TCPA, and data security. Ms. Daley is a frequent lecturer on topics of data privacy, data security, fraud, and intelligence gathering.

Aaron Weiss is recognized for his national litigation practice focused on telecommunications law, class actions and consumer claims. He has extensive experience in litigating matters under the Telephone Consumer Protection Act, of note is his precedent-setting Florida TCPA decisions. In addition to TCPA Aaron frequently litigates class action cases under a broad variety of consumer protection statutes, including the Fair Credit Reporting Act (FCRA); the Fair and Accurate Credit Transactions Act (FACTA); the Fair Debt Collection Practices Act (FDCPA); and the Florida Consumer Collection Practices Act (FCCPA).

Alexandra Krasovec is a TCPA compliance and class action defense partner in Manatt’s Los Angeles office. She helps clients navigate the TCPA and other state telemarketing laws by providing tailored compliance advice, aiding in due diligence efforts, and defending class actions. Alexandra’s clients include retailers, marketing agencies, technology companies, health care providers and health plans, insurance companies, lead generators, and financial institutions. She often speaks and writes on pressing TCPA updates and other federal and state consumer protection statutes.

Aaron Parry guides businesses nationwide through a range of consumer protection and regulatory matters related to telemarketing and teleservices, lead generation and performance marketing, and data privacy and security. Aaron also advises clients on general business and transactional matters, including contract review and negotiation, vendor and other third-party due diligence, strategic planning, and compliance audits. A former collegiate letterwinner and NCAA Division I National Champion for the Ohio State football Buckeyes, Aaron applies the values he learned on the field – integrity, diligence, and true grit – to ensure his clients are armed with a sound plan for success while navigating challenging regulatory frameworks.

Elaine (Lainey) Smith is an Associate Principal within the Forensic Services practice at Charles River Associates. She specializes in gathering, mapping, and interpreting Big Data while developing analyses at the behest of Fortune 500 corporations, financial institutions, major law firms, and regulatory bodies. Ms. Smith’s focus is on investigations and analyses related to consumer class actions in the TCPA, Biometric Information Privacy Act, Fair Credit Reporting Act, and related data privacy spaces. Lainey provides expert testimony in matters alleging violations of the TCPA and has specialized in TCPA-related data analytics for over 7 years.