Skip to main content
Florida TCPA Compliance Summit

Clearwater Beach, FL | December 4th and 5th, 2023

About the Event

Our 2023 Annual Florida Summit will kick off in December at the Hyatt Regency Clearwater Beach Resort and Spa. It will include our famous year-end regulatory overview, covering how the world of telemarketing regulations developed in 2023 and what to expect in 2024.

2023 has further fragmented the status of telemarketing regulations, with countervailing and contradictory trends abounds at the state and federal level. On the one hand, the Florida legislature passed amendments to the FTSA that severely reduce the litigation risks of the mini-TCPA that has been so costly to callers. On the other hand, the first class actions are being filed in Oklahoma under the OTSA, that state's carbon copy of the more dangerous version of the Florida mini-TCPA. And the FCC's rulemaking relating to third party leads threatens to destroy the entire leads industry. Then there are other state laws, federal rulemaking, and the Biden administration's quixotic attempts to fully staff the FCC with a Democratic majority. There's a lot going on!

It is challenging to keep current with the rules, thanks to all the new laws, precedent-setting court cases, and declaratory rulings. However, since the litigators and professional plaintiffs never stop adjusting, neither can you. We help marketing professionals stay abreast of the current state of TCPA regulations, state laws, and litigation through our annual compliance summits. Book your ticket now and learn what industry professionals are doing to stay ahead of the curve.

Join us on December 4th and 5th, 2023, for two days of content with our diverse panel of legal minds and industry experts. Network with our speakers and with fellow compliance and privacy professionals.

Discussion Topics

  • 2024 TCPA Predictions
  • 2023 TCPA Trends
  • Webform Agreement Enforceability
  • TCPA Express Consent Marketing and Liability
  • Post-Facebook ATDS
  • How to Handle and Respond to Demand Letters
  • Class Action Defense Compliance Best Practices
  • Overview of All State Mini-TCPA’s including Oklahoma
  • Call Deliverability
  • Caller ID Remediation

Summit Highlights

  • Hear from multiple leading industry experts
  • 2 full days of content
  • Networking time
  • CLE credits
  • TCPA After Dark - Special After Hours Q&A Session
  • Cocktail party December 4th with an open bar
  • Full sit-down networking dinner

Summit Speakers

John joe

Eric J. Troutman

Founder at Troutman Firm

Eric Troutman is the Czar of TCPAWorld and one of the country’s prominent class action defense lawyers. He is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 300 national TCPA class actions and has litigated over a thousand individual TCPA cases in his role as national strategic litigation counsel for call center operators, lead providers, retailers, banks and finance companies. He frequently advocates before the FCC for TCPA sanity and helps industry participants build TCPA-compliant processes, policies and systems.

John joe

Michele Shuster

Partner, CIPP/US, CECP Mac Murray & Shuster LLP

Michele Shuster is a founding partner of Mac Murray & Shuster LLP and former Chief of the Ohio Attorney General’s Consumer Protection Section. Bringing more than two decades of experience in the consumer protection arena, she advises highly regulated businesses on a wide range of privacy, advertising, and other consumer protection matters. Michele regularly represents clients in matters before the FCC, FTC, and state attorneys general, conducts regulatory compliance audits and provides defense in government enforcement actions.

John joe

Puja Amin

Co-Founder at Troutman Firm

One of the best known names in the marketing legal world, Puja has vast experience defending and counseling businesses on consumer protection laws including the Telephone Consumer Protection Act (“TCPA”), Fair Credit Reporting Act and a host of privacy-related statutes. She has provided legal oversight on an enterprise basis to major direct-to-consumer brands and defended some of the largest companies in the nation in major federal court litigation--earning her the title of "Queenie" of the TCPAWorld. As their General Counsel, Puja helps Digital Thrive assure peak consumer experience through deft adherence to all applicable consumer protection statutes and regulations.

John joe

Peggy Daley

Vice President at Charles River Associates

Peggy Daley has over 25 years of experience in investigations, data analytics, dispute resolution, and regulatory compliance. She has conducted hundreds of trade secret theft, fraud, and hacking investigations on behalf of Boards of Directors and outside counsel. Ms. Daley has testified at regulatory and sanctions hearings and also serves as an expert witness in matters relating to fraud, data privacy, data analytics, TCPA, and data security. Ms. Daley is a frequent lecturer on topics of data privacy, data security, fraud, and intelligence gathering.

John joe

Aaron Weiss

Partner at Carlton Fields

Aaron Weiss is recognized for his national litigation practice focused on telecommunications law, class actions and consumer claims. He has extensive experience in litigating matters under the Telephone Consumer Protection Act, of note is his precedent-setting Florida TCPA decisions. In addition to TCPA Aaron frequently litigates class action cases under a broad variety of consumer protection statutes, including the Fair Credit Reporting Act (FCRA); the Fair and Accurate Credit Transactions Act (FACTA); the Fair Debt Collection Practices Act (FDCPA); and the Florida Consumer Collection Practices Act (FCCPA).

Sample Summit Agenda

Sunday, December 3rd

  • 6:00 PM - Welcome Reception!
    Join us for cocktails and nibbles at an exclusive pre-show gathering the night before the summit. Network with attendees, speakers, and the Contact Center Compliance staff putting on the show!

Monday, December 4th

  • 8:00 AM - Registration and Check-in
  • 9:00 AM - Opening Keynote
  • 10:30 AM - 15-Minute Break
  • 10:45 AM - Interactive Session
  • 11:50 AM - Spotlight
  • 12:30 PM - Complimentary lunch
  • 1:30 PM - Expert Panel
  • 3:00 PM - 15-Minute Break
  • 3:15 PM - Individual Session
  • 4:15 PM - Q&A Session
  • 6:00 PM - Open Bar
  • 7:00 PM - Complimentary Networking Dinner
  • 9:00 PM - Compliance After Dark - A fireside Q&A with the speakers

Tuesday, December 5th

  • 9:00 AM - Opening Keynote
  • 10:30 AM - 15-Minute Break
  • 10:45 AM - Interactive Session
  • 11:50 AM - Spotlight
  • 12:30 PM - Complimentary lunch
  • 1:30 PM - Expert Panel
  • 3:00 PM - 15-Minute Break
  • 3:15 PM - Q&A Session
  • 4:15 PM - Closing Remarks

Book Your Ticket Now

Event Location

Hyatt Regency Clearwater Beach Resort and Spa
301 S Gulfview Blvd, Clearwater Beach, FL 33767
About the Venue

Experience Florida at the Clearwater Resort near Pier 60/ Hyatt Regency Clearwater is a residential-like escape steps from the Gulf and famous Pier 60. Sprawl out in one of their 286 over-sized rooms, stock your fridge with favorites and dine on your balcony. Or unwind at the Spa, watch a breathtaking sunset from their 8th floor pool deck and catch a bite at SHOR American Seafood Grill.

Florida TCPA Compliance Summit