Florida has sent precedents (both good and bad) for regulations in the customer contact and lead gen space.  As they conclude their 2024 legislative session, our guest speaker – a prominent attorney specializing in TCPA and related regulations – will provide a year-end summary of significant bills from the Sunshine State.

Calling all dialers stuck in the past! The formula for call delivery is a moving target, and yesterday's golden goose might be today's red flag. This session cracks the code on the 2024 landscape, revealing the latest changes and analytics. Skyrocket your answer rates by staying up to date. Register Now!

On January 29th, U.S. Representative Frank Pallone (D-NJ) introduced the “Do Not Disturb Act,” a bill that would strengthen the FTC’s and FCC’s robocall enforcement regime. As a part of this act, solicitation calling hours may be cut by five hours a day, inbound calls may receive additional protections, and new disclosures and rules around AI could be required. Join our panel as we discuss the details of these proposals and how they can potentially impact your operations.

Congressman Frank Pallone, known for the Pallone-Thune TRACED Act, has introduced a bill redefining "robocalls" under the TCPA, potentially affecting dialing platform legality. Join experts Eric Troutman, Puja Amin, and Isaac Shloss for a concise discussion on the bill's industry impact.

The Federal Communications Commission (FCC) has opened the floor for a crucial discussion, inviting comments on the potential impact of their recent December 13th ruling on small businesses. This development raises several pivotal questions.  Join us on Jan 16, 2024, at 12:00 PM to explore these crucial topics and learn how to navigate the changing landscape.

On November 15, 2023, the FCC initiated a significant step towards comprehending the intricate relationship between artificial intelligence (AI) and the prevalence of robocalls and robotexts. This move highlights the growing recognition of AI's influence on our communications landscape and the need for proactive measures to address potential challenges. To shed light on this critical topic, CCC's Isaac Shloss and Carlton Fields' Aaron Weiss will be hosting an informative webinar.

While many of us are familiar with the concept of 'Know Your Customer' (KYC), how many of us have established a robust procedure for evaluating our vendors? It's not just about choosing a vendor but ensuring they align with your organization's standards and regulations. For instance, when it comes to TCPA (Telephone Consumer Protection Act) regulations, have you clearly delineated roles and responsibilities? It's crucial to remember that outsourcing a function doesn't mean you're outsourcing accountability.

Discover the latest in telemarketing enforcement as we delve into the FTC's groundbreaking nationwide sweep against platforms, carriers, marketers, and lead generators. The FTC has dropped the hammer on illegal telemarketing calls, and we're here to break it all down for you.

Join our webinar and gain exclusive insights on:

• Key highlights from the FTC's massive enforcement cases
• Implications for platforms, carriers, marketers, and lead generators
• Strategies to ensure compliance and protect your business

Discover the latest developments in the telecommunications industry at our upcoming webinar on July 25th at 12:00 PM. This event will cover essential topics, including the FCC's updates on calls exempted from the TCPA and new texting requirements, FTC's latest guidelines on Endorsements and Testimonial, and the AAG's insights into the Avid case and its implications for KYC and Robocall Mitigation requirements. Additionally, we'll discuss the significance of State CT 1058 within the broader regulatory landscape.

Compliance is critical, but it doesn’t need to be chaotic. Capitalize on your dials and text, connect with your customers, all while containing and mitigating your risks. In this webinar, we will discuss the latest trends in the ever-evolving regulatory landscape and help you align your compliance strategy with your business.

Enterprises today are suffering from all-time low answer rates as consumer trust in their cell phones is also at an all-time low. We have entered the era of the robocall epidemic where tens of billions of robocalls are placed each year, killing the average consumer’s trust in answering phone calls. Strategies being used to mitigate mislabeled spam tagging are becoming ineffective. Find out which call deliverability solution is right for your business.

Michigan is now proposing its own mini-TCPA. The Michigan Telephone Solicitation Act ( House Bill 6307 ) has recently been introduced with a massive size and scope that businesses need to know about. This bill combines a more expansive robocall restriction than the TCPA, huge UDAAP elements of the TSR, and a remarkably unusual protection of “vulnerable numbers” that looks like Elder Abuse protections.

Join us as Eric J. Troutman and Arvell Craig break down this new act and talk about how it could affect your business.

The Supreme Court of the United States has unanimously ruled on the Facebook v. Duguid case, favoring the narrow definition of an autodialer. What does this mean for the future of the TCPA? Eric J. Troutman, Czar of TCPAWorld will break it all down for us. The Supreme Court’s ATDS ruling impacts virtually every business in America and it is GREAT news for callers. Learn what this opinion does and does NOT mean for your business

TCPA and DNC compliance are now more critical than ever as FCC, FTC, and TCPA class actions are rising and state-level enforcement is becoming more stringent. Contact centers and companies moving fast into the cloud are especially vulnerable to non-integrated and disparate outbound dialing and compliance systems.

Learn how USAN, an Amazon Web Services (AWS) Service Delivery Partner, and Contact Center Compliance have partnered to deliver a fully compliant cloud-based solution and how companies can implement TCPA and DNC best practices in 2021.

Join us on December 8, 2020, for GAME DAY coverage of the Duguid v. Facebook SCOTUS ATDS Appeal. Czar of TCPAWorld Eric J. Troutman, his team,  and moderator Neal Kent will break down everything learned from the huge oral argument and what the fate of the TCPA’s ATDS definition could mean for you. You don't want to miss this consequential webinar.

While we do not yet know the results of the presidency, one thing is sure—Eric J. Troutman remains the Czar of TCPA World and he’s agreed to join us for an exclusive look at the outcome of the big U.S. Election on the TCPA, the TSR, and FCC and FTC enforcement proceedings moving into the coming year.

Eric will be joined by Archduke of the Realm—Daniel Delnero—and moderator Neal Kent as they break down the impact of the election on the TCPA and regulatory environment impacting YOUR outreach efforts.

Speakers:

David Kaminski,  Partner, Carlson & Messer LLP
Ryan Thurman, Contact Center Compliance

Hold on to your hats and dust off your boots for a down and dirty discussion with David Kaminski, as he rides on his high horse and breaks down controversial topics such as:

Well, just days after the Supreme Court upheld the constitutionality of the TCPA the Court has agreed to determine the scope of the statute once and for all. This is the biggest TCPA news.. ever. And we have you covered. Once again the Czar of the TCPA—Eric J. Troutman—has agreed to help us break down this huge news and provide insight on what it means for your business. He’ll be joined by the Archduke of the TCPA—Daniel Delnero—and Puja Amin—the Queenie of the TCPA and in house counsel with loanDepot—who will break down all the recent developments and explain why this cert.

The big decision is in! Esteemed speaker and subject matter expert, Eric J. Troutman, unwraps the Supreme Court's decision and answers questions to explain EXACTLY what the impact of the Supreme Court’s ruling is for your business. He gives you everything you need to know in his patented “plain speak” style.

Latest from the FCC:

• The Reassigned Number Database
• STIR/SHAKEN and call blocking/labeling
• Text Messages as Title 1
• ATDS re-defined