Top Ten Telemarketing Compliance Stories of 2021
2021 was an eventful year in the world of telemarketing regulations. Here are the most important events and stories from the past year.
Text Marketing
FCC Chair Proposes Rules to Block Robotexts
FCC Chair Rosenworcel proposes new rules to require mobile carries to block illegal text messages.
Florida’s Mini-TCPA Litigation Focuses on Text Messaging
Since Governor Ron DeSantis signed it into law on June 30, Florida’s new telemarketing law—officially known as CS/SB1120 but colloquially known as Florida’s Mini-TCPA—has been a sour
New York Extends DNC List Restrictions to Text Messages
Last week, New York Governor Andrew Cuomo signed legislation expanding the state’s definition of telemarketing to explicitly include text messaging. The state’s restrictions on contacting residents whose phone numbers are on the Do Not Call (DNC) list now applies to text messages as well as voice calls.
Consent Revocation: Masterclass Series Part 4 Rewind
Last week, Contact Center Compliance held the fourth and final episode in our Masterclass Series. This episode focused on the tricky topic of consent revocation. Hosted by Neal Kent, an expert panel featuring Eric J. Troutman from Squire Patton Boggs and TCPAWorld, Petrina A.
Telemarketing and the Cannabis Industry
The legality of the cannabis industry varies wildly from state to state, and even between localities within individual states. Many cannabis companies spend considerable time and resources navigating this confusing legal and regulatory landscape. However, they often fail to understand another risky, similarly complex legal infrastructure: the world of telemarketing regulations.
TCPA Litigation After Facebook v. Duguid
April began with the Supreme Court’s bombshell ruling in Facebook v. Duguid. At the close of the month, let’s examine the fallout of that decision.
Text Marketing: Masterclass Series Part 2 Rewind
On April 7, Contact Center Compliance hosted the second session in our ongoing Masterclass series. This session focused on consent and text message marketing, with a notable influence from the recent, significant Supreme Court ruling in Facebook v. Duguid.
TCPA for Text Messaging
In the world of marketing, different dialing methods carry different amounts of risk relating to potential Telephone Consumer Protection Act (TCPA) violations. Text messaging platforms are among the most widely used dialing methods and, thanks to constantly evolving court, the nature and extent of its risk is frequently changing.
Wireless Carrier ‘Trust Score’ Could Be New Barrier to Political Text Message Campaigns
The regulatory issues faced by political text message campaigns is a frequent topic that we cover on this blog.