State Restricted Do Not Call Dates

November 1, 2023 – All Saints Day

• Louisiana*

November 10, 2023 – Veterans Day (observed)

• Alabama, Louisiana, Utah

November 11, 2023 – Veterans Day

• Alabama, Louisiana, Mississippi, Pennsylvania, Rhode Island, Utah

November 13, 2023 – Veterans Day (observed)

• Rhode Island

November 23, 2023 – Thanksgiving Day

• Alabama**, Louisiana, Mississippi, Pennsylvania, Rhode Island, Utah

November 24, 2023 – Acadian Day

• Louisiana***

Canadian Restricted Do Not Call Dates

November 11, 2023 – Remembrance Day

• National

November 13, 2023 – Remembrance Day (observed)

• National

* Statutory, not enforced

** Upon designation by the governor

*** As proclaimed by the Louisiana governor

State Restricted Do Not Call Dates

October 9, 2023 – Columbus Day

• Alabama*, Louisiana**, Pennsylvania, Rhode Island, Utah 

Canadian Restricted Do Not Call Dates

October 2, 2023 – National Day for Truth and Reconciliation (observed)

• National

October 9, 2023 – Thanksgiving Day 

• National

State Restricted Do Not Call Dates

September 4, 2023 – Labor Day

• Alabama, Louisiana, Mississippi, Pennsylvania, Rhode Island, Utah

Canadian Restricted Do Not Call Dates

September 4, 2023 – Labour Day

• National

September 30, 2023 – National Day for Truth and Reconciliation*

• National

October 2, 2023 – National Day for Truth and Reconciliation (observed)*

• National

* Statutory holiday for employees in the federal government and federally regulated workplaces only.

Last month, the Eleventh Circuit issued a ruling in Drazen v. Pinto that overturned a lower court decision and set a precedent that the receipt of a single, unwanted text message constitutes sufficient harm to confer Article III standing.

The Federal Communications Commission (FCC) announced its largest ever fine for illegal robocalls. The $300 million fine is being levied against Roy M.

We recently hosted a webinar entitled Breaking Down the FTC's New Telemarketing Enforcement Sweep. Hosted by Contact Center Compliance’s Chief Product Office, Isaac Shloss and featuring Eric J.

State Restricted Do Not Call Dates

August 14, 2023 – Victory Day 

• Rhode Island 

August 30, 2023 – Huey P. Long Day 

• Louisiana (statutory but not enforced) 

Canadian Restricted Do Not Call Dates

August 7, 2023 – Civic Holiday 

• (All except Quebec, Yukon, and Newfoundland) 

Recently we hosted a entitled What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More. Hosted by Contact Center Compliance’s Chief Product Officer, Isaac Shloss, and with our esteemed guest Michele Shuster, Partner at MacMurray & Shuster LLP, this webinar covered a variety of important topics with nuance and depth.

The Oklahoma Telephone Solicitation Act (OTSA) went into effect late last year and we are now beginning to see notable litigation resulting from it. Earlier this year, a class action was filed against Office Depot alleging violations of the OTSA’s dangerous autodialer restrictions.