News

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Webinar Recap: Facebook: 1 Year Later

Last week we held a webinar, Facebook: 1 Year Later, in which our guests, Eric J. Troutman from TCPAWorld and Squire Patton Boggs and Aaron S. Weiss from Carlton Fields, discussed the implications of the Supreme Court’s decision in Facebook v. Duguid on its first anniversary. Led by Contact Center Compliance’s Director of Compliance Services, Arvell Craig, our panel went through the background of the case and thoroughly dissected how the ruling has been interpreted in lower court decisions over the past year.

FCC Chair Jessica Rosenworcel speaks into a microphone

FCC Chair Asks Congress for New Robocall Legislation

The four current members of the Federal Communications Commission (FCC) took questions from the House Subcommittee on Communications and Technology on March 31. As part of those discussions, FCC Chair Jessica Rosenworcel suggested that the FCC would benefit from legislation to give the commission additional robocall enforcement powers.

March Telemarketing Compliance Roundup

A lot happens in the world of Telephone Consumer Protection Act (TCPA) regulations and it can be easy to miss some important stories. This is a roundup of such stories, making sure that they don’t fall between the cracks of our larger TCPA news coverage.

a nurse holds a syringe and a glass jar labeled covid-19 vaccine and prepares to vaccinate an elderly woman for the prevention of coronavirus infection

Court Rules That COVID Vaccine Message Meets TCPA Exemption Requirements

Two years ago, at the beginning of the COVID-19 pandemic, the Federal Communications Commission (FCC) issued a Declaratory Ruling on how calls and texts related to the pandemic could fit within the Telephone Consumer Protection Act’s (TCPA) emergency purposes exemption.

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New York Attorney General Fines Energy Company for DNC List Violations & Deceptive Practices

New York Attorney General Letitia James announced that she has levied $2.15 million in fines against an energy services company for dishonest practices and violations of both the federal and state do not call (DNC) list laws.

2022 April Restricted Do Not Call Dates

State Restricted Do Not Call Dates

April 15, 2022 – Good Friday

Louisiana, Pennsylvania

April 25, 2022 - Confederate Memorial Day

Alabama, Mississippi

Canadian Restricted Do Not Call Dates

April 15, 2022 – Good Friday

National, except Quebec

April 18, 2022 – Easter Monday

Quebec only

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Webinar Recap: What You Need to Know About America’s Most Dangerous Statute Moving into 2022

Yesterday, Contact Center Compliance conducted our first Telephone Consumer Protection Act (TCPA) webinar of the year, hosted by CCC’s Director of Compliance Services, Arvell Craig. As usual, our guest was Eric Troutman, the Czar of TCPAWorld.

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Serial Plaintiff Scores Multiple TCPA Penalties Per Call

Andrew Perrong is an infamous Telephone Consumer Protection Act (TCPA) plaintiff and his latest court victory illustrates one of the less understood dangers of the TCPA: the fact that each call may violate multiple TCPA provisions and thus be assessed multiple penalties on each call.

A hand signs a contract while a man in a suit points at the contract, there is a gavel on the table

Plaintiffs’ Lawyers on Receiving End of TCPA Class Action

In an example of the proverb “Turnabout is fair play”, a plaintiff’s law firm has been sued for alleged violations of the Telephone Consumer Protection Act (TCPA).

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