B2B

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FTC Moves Forward With Potential Changes to TSR’s B2B Exemption, Other Provisions

At their April 28 open meeting, the Federal Trade Commission (FTC) proposed new rulemaking related to the Telemarketing Sales Rule (TSR) that would extend some of the Rule’s regulations to business-to-business (

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TCPA for Text Messaging

In the world of marketing, different dialing methods carry different amounts of risk relating to potential Telephone Consumer Protection Act (TCPA) violations. Text messaging platforms are among the most widely used dialing methods and, thanks to constantly evolving court, the nature and extent of its risk is frequently changing.

Joe Dumars listen to two phones at the same time

Double Trouble: Dual-Purpose Phone Lines Present Significant Risks to Callers

Litigators and professional plaintiffs employ a variety of tricks in order to entrap callers into Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) list violations. One of the most dangerous ploys is also one of the simplest: the dual-purpose phone line.

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Top 5 Risks for Inbound Calling Centers

Telemarketers must often navigate a minefield of risks. The Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), various Do Not Call (DNC) laws, and other regulatory statutes present a vast array of potential, costly violations.

An illustration of human brain with the different sections labeled with terms relevant to TCPA compliance

Examining the Strategies of a TCPA Litigator

This article covers some of the most frequently used techniques by litigators, the sorts of businesses that they target, and some of the most prominent and illustrative TCPA judgments and settlements.

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The TCPA During the Coronavirus Pandemic

The current, novel coronavirus pandemic that is spreading COVID-19 is causing massive upheaval worldwide. For telemarketers, this is creating uncertainty as to how regulations such as the TCPA and state laws dictate what sorts of calls are allowed during such a period of emergency.

A scientist holds a vial labeled "COVID-19" in front of a microscope

New York Governor Declares Coronavirus State of Emergency, Triggering New Restrictions on Telemarketing

UPDATE 6/23/2021

Governor Cuomo announced today that he would allow the state of emergency to expire on June 24, 2021.

UPDATE 5/27/2021

On May 25, Governor Cuomo extended the state of emergency through June 24, 2021.

Mississippi's DNC Registry Welcomes Business Numbers

Effective July 1, 2019, the state of Mississippi has enacted emergency rules that modify their Telephone Solicitation Act. The changes to Mississippi's DNC Registry will impact telemarketing to both residential and business numbers. Expect an increase in civil penalties for violations.

Woman takes an order from a client by phone. Young small business owner, selling online on a website.

B2B Marketing: Winning the Struggle with TCPA Compliance

Telemarketing regulations are very complex and often confusing to companies both large and small. That is especially true for business-to-business marketers.

5 Major B2B Scrubbing Solutions Offer TCPA Protection

Are you a business-to-business marketer? If so, it is likely that your business has shown little concern for the TCPA and its consumer cell phone regulations. After all, you’re only seeking to solicit business on landlines which are exempt from DNC and TCPA. But in this era of rampant TCPA lawsuits, you should be as concerned as are business-to-consumer marketers.

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