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Robocall Blocking

2021 TCPA Compliance Trends

There’s been a trend in outbound sales and lead generation over the last few years. You might describe it as a gradually constricting strangle on the ability of outbound call centers to actually get through to consumers. It’s no secret that this trend runs a parallel course with the trends of increasing TCPA compliance restrictions and other FCC led efforts to shield consumers from telemarketing abuse.

One Year Later: Tracking the Implementation of the TRACED Act

December 30, 2020 marks the one year anniversary of President Donald Trump signing the Pallone-Thune TRACED Act into law. The law, whose name is an acronym for Telephone Robocall Abuse Criminal Enforcement and Deterrence, is the first major federal telemarketing legislation in more than a decade.

FCC Fines Telemarketer $10 Million for Caller ID Spoofing

The Federal Communications Commission (FCC) levied an enormous fine against a San Diego-based telemarketer for violations of the Truth in Caller ID Act. The $10 million fine arises from a robocall campaign related to a 2018 election for a seat in the California Assembly.

FCC Announces Formation of Hospital Robocall Protection Group

FCC Announces Formation of Hospital Robocall Protection Group

Last week, the Federal Communications Commission (FCC) announced the formation of a Hospital Robocall Protection Group. According to the FCC, this group—whose formation is mandated by the TRACED Act—will work to develop best practices for the following:

Smartphone App Includes Automatic Robocall Lawsuit Feature

As robocalls have become an increasingly prominent issue, software developers have produced a bevy of anti-robocall apps. Most of these are variations on a call-blocking theme but one new app takes things much further. DoNotPay’s “robot lawyer” app has a new feature, called Robo Revenge, that essentially baits robocallers into Telephone Consumer Protection Act (TCPA) lawsuits.

Phone carriers can now block robocalls by default

Today, the Federal Communications Commission (FCC) approved a Declaratory Ruling that will allow phone service providers to block robocalls by default. Reasonable call analytics will be used by the services providers to determine if default blocking will be allowed.

FCC Proposes Robocall Blocking by Default

On May 15, the Federal Communications Commission (FCC) submitted a proposal that would allow phone carriers to block unwanted robocalls to their customers by default. Most phone service providers offer call-blocking as an opt-in service, but this new initiative would allow robocall blocking by phone carriers without opt-in.

ROBOCOP Act Creates Roadblock For Debt Collectors

On April 18th six U.S. Senators introduced the ROBOCOP Act which requires phone companies to offer their customers free robocall blocking technology. The bill is intended to protect consumers from overseas scammers. Unfortunately, it could also become a major headache for debt collectors.

FCC Call Blocking Notice: The Industry Responds

As you recall, the rules provided FCC approval for phone companies to block calls that appeared to originate from invalid, unallocated or unassigned numbers. The FCC, in recognition of potential pitfalls, sought comment on the call blocking mitigation options, including the need for a challenge mechanism for erroneously blocked calls.