On March 10, Contact Center Compliance hosted the Consent Masterclass Series Part 1with Eric J. Troutman and Daniel Delnero from Squire Patton Boggs, Puja Amin from LoanDepot, and Jeremy Gladstone from Capital One.
California Attorney General Xavier Becerra announced two new steps in the process of implementing the California Consumer Protection Act (CCPA): a set of amendments to the CCPA’s regulations and appointments to the five-member board of the newly created California Privacy Protection Agency (CPPA). These actions are effective as of March 15, 2021.
Acting Chair of the Federal Communications Commission Jessica Rosenworcel has announced her first major agenda items relating to the Commission’s ongoing project to regulate robocalls.
Cannabis companies remain a significant target for Telephone Consumer Protection Act (TCPA) complaints. The latest—Montanez v. Green Peak Industries LLC—is a class action in the Western District of Michigan Court seeking a whopping $5,000,000 in damages.
Virginia Governor Ralph Northam signed a bill into law on Tuesday that gives his state’s residents significant data privacy protections.
Babe Ruth is quoted as having said, "Never let the fear of striking out keep you from playing the game." This may be good advice for a baseball player but it is bad advice for telemarketers who have to worry about the potentially enormous penalties associated with the Telephone Consumer Protection Act (TCPA).
A wide variety of different kinds of political campaigns have been the recipients of Telephone Consumer Protection Act (TCPA) lawsuits.
In November of last year, telecommunications carrier T-Mobile quietly made a change to its Code of Conduct that could potentially have enormous consequences: it listed debt collection among what it considers to be “disallowed content.” As a result, it is possible that T-Mobile will block all debt collection text messages—even those that are legal and sent with the consent of the recipient—to it
When the Federal Trade Commission (FTC) implemented the National Do Not Call (DNC) Registry in 2003, 32 states already managed their own DNC lists. In the ensuing years, most of those states chose to forgo the continued maintenance of state-specific lists and adopted the federal list.