Robocalls

A frieze and the words "MEADE" and "PENNSYLVANIA" above the entrance to a building

Pennsylvania AG Sues Marketer for Supplying Leads to Robocallers

Last week, Pennsylvania Attorney General Josh Shapiro announced that he had filed a lawsuit against a digital marketer for generating leads that allegedly resulted in “hundreds of thousands of unwanted robocalls to be placed to Pennsylvania consumers.” Shapiro’s lawsuit alleges that Fluent, Inc. and its subsidiaries “collected personal information, including telephone numbers, and that was then sold to telemarketing companies.”

woman standing by at political campaign by voting ballot smiling doing phone gesture with hand and fingers like talking on the telephone and holding a patriotic button that says, "vote"

Political Calls Remain a Target of Litigation

As election day approaches, TCPA lawsuits over political calls and texts are being filed, even in disregard of recent Supreme Court precedent.

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July Grab Bag

The FCC and Ohio AG go after a robocaller, Perrong sues Oz, and the DC Circuit upholds the TRACED Act's changes to TCPA exemptions.

Vehicles for sale, parked in front of an auto dealership

$2.5 Million Class Action Settlement Finalized for TCPA Violations By Automotive Dealer

The Central District of California Court finalized a $2.5 million settlement for Telephone Consumer Protection Act (TCPA) class action against an automotive dealer. What makes this settlement especially notable is it had been pending since before the Supreme Court’s decision in Facebook v. Duguid.

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June Grab Bag: Compliance News

The TCPA, FCC, and state law news that matters from June.

A map of the US highlighting 27 specific states

FCC Partners With States for Robocall Enforcement

The Federal Communications Commission (FCC) has been adopting a new strategy for enforcing robocall regulations that involves signing Memoranda of Understanding (MOU) with state attorneys general. In recent weeks, the FCC has announced MOUs with multiple states, usually in batches.

FCC Chair Jessica Rosenworcel speaks into a microphone

FCC Chair Asks Congress for New Robocall Legislation

The four current members of the Federal Communications Commission (FCC) took questions from the House Subcommittee on Communications and Technology on March 31. As part of those discussions, FCC Chair Jessica Rosenworcel suggested that the FCC would benefit from legislation to give the commission additional robocall enforcement powers.

A woman wears headphones and takes notes while looking at a laptop

Webinar Recap: What You Need to Know About America’s Most Dangerous Statute Moving into 2022

Yesterday, Contact Center Compliance conducted our first Telephone Consumer Protection Act (TCPA) webinar of the year, hosted by CCC’s Director of Compliance Services, Arvell Craig. As usual, our guest was Eric Troutman, the Czar of TCPAWorld.

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Serial Plaintiff Scores Multiple TCPA Penalties Per Call

Andrew Perrong is an infamous Telephone Consumer Protection Act (TCPA) plaintiff and his latest court victory illustrates one of the less understood dangers of the TCPA: the fact that each call may violate multiple TCPA provisions and thus be assessed multiple penalties on each call.

Pepsi Cola sign at Gantry Plaza State Park in Queens, NY

Pepsi Sued for Alleged Robocall Violations

On February 18, PepsiCo and one of its distributors were on the receiving end of a Telephone Consumer Protection Act (TCPA) class action complaint stemming from alleged robocall violations. The plaintiff in Epps v. PepsiCo Inc. and Quail Mountain Coffee & Vending alleges that he received “numerous telemarketing calls” to his cell phone with prerecorded voice messages from Pepsi asking if he would like to restock his supply of Pepsi products.

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